administrative secretary
AA Services Holding
Total years of experience :9 years, 10 Months
• Reports directly to the CEO/Owner of the company
• Duties includes welcoming clients to the office and being a point of contact for a range of staff and external stakeholders
• Manages and screen phone calls before transferring to relevant staff
• Maintains the schedule for meetings and appointments
• Handling all incoming and outgoing correspondence, together with assisting other departments with their needs
• Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines
• Manages administrative functions and documentation, including duty and personal travel arrangement of the CEO and family
· Duties includes welcoming clients to the office and being a point of contact for a range of staff and external stakeholders
· Manage and screen phone calls before transferring to relevant staff
· Maintains the schedule for meetings and appointments. Taking notes and prepare monthly meeting minutes.
· Handling all incoming and outgoing correspondence, together with assisting other departments with their needs
· Manages administrative functions and documentation
· Research and book travel arrangements for staff members
· Preparing documents for meetings and Business trips
· Processing incoming mail packages and deliveries
· Finding ways to improve administrative processes
Pro-actively meeting and greeting all visitors and taking care of their request and directing them to proper sections in a timely professional manner.
- Handling all the incoming visitors and informing the host on call.
- Handle the busy switchboards phone and delivering messages in a timely manner.
- Responsible in transferring calls to company branches internationally.
Pro-actively meeting and greeting all visitors and taking care of their request and directing them to proper sections in a timely professional manner.
● Handling all the incoming visitors and informing the host on call.
● Handle the busy switchboards phone and delivering messages in a timely manner.
● Responsible in transferring calls to company branches internationally.
● Handling all booked meeting of the company.
● Receiving and arranging couriers of the company.
● Responsible and handling all Stationary of the company.
- Pro-actively meeting and greeting all visitors and taking care of their request and
directing them to proper sections in a timely professional manner.
- Handling all the incoming visitors and informing the host on call.
- Handle the busy switchboards phone and delivering messages in a timely manner.
- Responsible in transferring calls to company branches internationally.
• Ensuring the effective and proactive diary management of the Director so that their time is utilized as efficiently as possible.
• Ensuring that any reports, documents and administrative tasks required by the Director, including the provision of briefing information to support all meetings, are completed to the agreed standard and timescale.
• To be responsible for the organization, planning and co-ordination of meetings, events and projects.
• To compile draft letters and correspondence to the highest standard.
• To manage the office of the Director, including, as the first point of call for all customers (internal and external), providing a professional customer service.
• On behalf of the Director read and understand correspondence (including emails) and take appropriate action where necessary.
Pro-actively meeting and greeting all customers and directing them to proper sections in a timely professional manner.
• Handling all document requests of clients and informing them through calls.
• Logging and filing of bank’s important documents for easy reference.
• Supporting the customer service by assisting the clients regarding information and requirements to be needed for all banking services.
• Receiving and arranging couriers of the company.
Pro-actively meeting and greeting all visitors and taking care of their request and
directing them to proper sections in a timely professional manner.
• Handling all the incoming visitors and informing the host on call or via mail.
• Logging and keeping ID’s of all the visitors and resident company’s employee before providing them the access cards.
• Providing access card to Contractors and Suppliers after confirming through Security Control Room.
• Daily reconciliation of log sheet after 5pm for total number of visitors checked out and gives a proper hand over to the security in charge.
• Oversees all the Medical Administrative function on daily basis
• Process insurance forms, prepare reports and assist physicians with various presentations or articles
• Creating and updating patients’ electronic health records
• Completing and submitting insurance claims
• Preparing correspondence between medical providers and their patients
• Providing quality customer service to patients
• Handling the Director's affairs and appointments
• Dealing with client’s direct inquiries and correspondences.
• Responsible for receiving and attending to walk-in applicants queries.
• Ensure that all databases are up to date and accurate.
• Organizing schedules and appointments.
• Handle the busy switchboards phone and delivering messages in a timely manner.
• Responsible in transferring calls to company branches internationally.
• Receiving/disbursing letters to all concerned department
• Operates all office equipment i.e. scan, photocopier, fax.
• Receiving and arranging couriers of the company
• Responsible for receiving and attends to walk-in applicants queries.
• Ensures that all databases are up to date and accurate.
• Organizing schedules and appointments.
• Handle the busy switchboards phone and delivering messages in a timely manner
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences customers to buy services by following a prepared sales talk to give service and product information.
• Secures information by completing data base backups.
• Contributes to team effort by accomplishing positive results as needed
•Serving food and beverages to the guest
•Assist and entertaining the guest of the hotel
• Oversees all administrative functions at the head office
• Answering telephone, taking messages and delivering messages in a timely manner
• Organizing, encoding and filing of business documents
• Receiving and arranging couriers of the company.
• Collecting payments from Insurance clients for services rendered by the company
• Organizing, encoding and filing of business documents
• Actively looking for new clients
• Answering telephone, taking messages and delivering messages in a timely manner.
BACHELOR OF SCIENCE IN COMPUTER SCIENCE MAKATI CITY MARCH 2003