Vasiliki Klarou, Administrative & HR Assistant

Vasiliki Klarou

Administrative & HR Assistant

Saudi Research and publishing company

Location
United Arab Emirates - Dubai
Education
Diploma, Vocational Training Insitute
Experience
19 years, 9 months

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Work Experience

Total years of experience :19 years, 9 months

Administrative & HR Assistant at Saudi Research and publishing company
  • United Arab Emirates - Dubai
  • My current job since July 2013

• Typing documents and distributing memos along with preparing Reports for daily tasks.
• Organizing business travel, itineraries, and accommodation for Managers.
• Monitoring inventory, office stock and ordering supplies as necessary along with raising of purchase orders and tracking invoices.
• Updating and maintaining the holiday, absence and training records of staff.
• Devising business plans along with setting up and coordinating meetings and conferences.
• Creating and modifying documents using Microsoft Office.
• Implementing social media and handling annual renewals of each kind of Licences of the company.
• Updating, processing and filing of all documents and preparing monthly invoices for all the expenses of each department.
• Assisting in short listing of suitable candidates from applications and planning promotions, transfers & pay hike.
• Dealing and advising on disciplinary and grievance procedures.
• Setting up and maintaining client and candidate databases.
• Deciding on the online job sites and newspapers for advertising the jobs and arranging interviews of candidates.
• Conducting pre-employment checks on job applicants i.e. references, medical approval and academic.
• Dealing with medical insurance companies for quotations and negotiation of these.

Floor Manager at Mitrogiannis & SIA
  • Greece
  • September 2009 to February 2013

Restaurant Floor Manager


• Ensured paperwork accuracy such as daily sales summary reports and handled daily petty cash & incomes for each shift.
• Managed the preparation of the monthly report of operations.
• Handled guest problems and complaints by extending exceptional customer service.
• Supervised on-going training initiatives.

Front Office Manager at ksilokastro beach hotel
  • Greece
  • October 2005 to August 2009

• Maintained the guest data in accordance of the security standards.
• Handled accounting transactions and handled cash procedures as per the compliance.
• Conducted regular monthly meetings with members of the Front Office and Communication Team to address current initiatives, projects and long term goals.
• Assisted housekeeping in day-to-day activities.
• Developed monthly training items to foster development and cross training with other departments.
• Monitored guest satisfaction processes and responded to the guest concerns and inquiries.

Private employee at insurance agency at Pelagia Tranou agency
  • Greece
  • September 2004 to September 2005

• Registered the clients the company to the online system with all the personal details and the necessary supporting documents.
• Informed the clients for expiry date of their contracts and informing them for new offers.
• Registered company’s records client’s details and assisted customers by answering their calls.
• Informed customers for any special deal.

Education

Diploma, Vocational Training Insitute
  • at Administrative and Financial Corporate Officer
  • June 2010

Dates • October /2008 - June /2010 Title of qualification awarded Certificate of Vocational Training Principal subjects/occupational skills covered Administrative and Financial Corporate Officer Name and type of organisation providing education and training Vocational Training Institute Level in national or international classification Secondary education

High school or equivalent, Hellenic Republic Ministry of Education
  • at Secondary Education, Senior High School
  • January 2003

• 2002 - 2003 High school diploma Hellenic Republic Ministry of Education Secondary Education, Senior High School

Specialties & Skills

Social Media
HR Policies
Customer Support
Administration
CLIENTS
CUSTOMER SERVICE
OFFICE MANAGER
RECEPTION

Languages

English
Expert
Greek
Expert

Memberships

Mitrogiannis
  • join
  • December 2009

Training and Certifications

Digital Marketing (Certificate)
Date Attended:
June 2015
Social Media And Online Reputation Marketing (Training)
Training Institute:
Shaw Academy
Date Attended:
January 2015
Duration:
30 hours
Administrative and Financial Corporate Officer (Certificate)

Hobbies

  • Reading, Music, Sports