Senior Credit Controller Officer
UAE Exchange
Total des années d'expérience :14 years, 5 Mois
• Responsible for giving Credit assignment to customers before onboarding to manage residual risks
• Responsible for collecting the payments has per the amount mention in invoice copy and sending reminder e-mails or telephone for non-payments of due within the term.
• Responsible for maintaining accurate records of all outstanding payments and follow up frequently.
• Investigating and resolving processes for all other outstanding debt.
• Responsible for sending Statement of Account (SOA) every month and getting confirmation on closing balance.
• Responsible for posting all the Bank receipts and payments in accounting system and make sure closing balance is matching with our records.
• Responsible for follow up on unallocated bank receipts with banks and post on right account
• Prepare information for weekly debtor meeting with management
• Providing the credit limit to customers on daily basis depending upon the payment overdue
• Doing reconciliation every day for Barclays bank, ING Belgium, ADCB, Bank of Spain & NAB(Australia)
• Re-negotiating repayment plans if customer is in financial difficulties.
• Responsible for resolving the customer’s disputes on invoices through arranging weekly or daily calls.
• Good knowledge in Micro soft dynamic Nav (ERP System) in account receivable
• Dealing with customer queries about payments and ensuring customers pay on time and negotiating re-payment plans if they cannot pay on time.
• Pulling out the Aging report and sending to the clients on daily basis through SAP.
• Perform to meet debtor day targets set by the Firm by calling or sending E-mails.
• Regularly contacting customers to ensure all relevant debts are managed as necessary.
• Handle disputed bills and negotiate to bring payment within the agreed terms.
• Responsible for analysing collection reports for assigned functional arear.
• Write off irrecoverable receivable on every year End after approval form management.
• Done Transition for Account Receivable and Cash Application process from South America.
• Trained the team on AR process for countries Argentina, Colombia, Venezuela and Ecuador
• Prepare FEMA, 14 SOPs, L3 documents, Dash Board and Inventory reports.
• Prepare Kazan’s to stabilize the process during ramp up period
• Maintain strong relationships with all clients to ensure invoices are clear for payment
• Manage the timely and effective collection of all debts and payments
• Responsible to offer credit to the customer based up the receipts.
• Doing Reconciliation of Bank statements for AXA, Phoenix and Barclays clients
• Resolve all issues raised internally and externally around outstanding invoices
• Doing Accounting Reconciliation to ensure all payments that are received or rejected into bank account are processed in SAP accounting system.
• Prepare the Suspense management report to investigate the unallocated of moneys.
• Have experience in preparing L4 documents