Operations Manager
Sama Gulf Co Ltd
Total years of experience :38 years, 9 Months
• Managing Overall Operations, Responsible for the effective management of Procurement, Resources, Quality and Safety functions in the organisation.
• Work closely with the Top Management to set and implement Policies, Procedures and Systems.
• Assist the Top Management in developing the Project Operational Budgets related to Project Material, Equipment and Manpower.
• Develop Project Quality and HSE Plans and ensure the implementation of QHSE Procedures.
• Monitor the Work Execution and Cost Control Processes, review the Invoicing Process to ensure timely submission of Invoices.
• Review of Project Progress Invoices and advise the Top Management/Project Manager on Variation Claims and for on time completion of the projects.
• Responsible for Vendor Evaluation, Selection and Order/subcontract Release Processes.
• Review and Approval of Supplier/Subcontractor invoices for payment process.
• Establish the Material Pricing Records and Track The Suppliers Pricing.
• Monitor, Verify and Enforce Specification Compliance of Materials/Equipment.
• Guide the Warehouse Supervisor for maintaining Inventory Data, Inventory updates and ensure effective utilization of Inventory, purchasing the right Equipment/Materials, and minimize Material expenses.
• Inspect / Observe work in progress to ensure that procedures are followed and materials used/procedures followed are in compliance with Project Specifications and QHSE Procedures.
• Establish and maintain effective Health and Safety System by adhering to Company QHSE Procedures and other Governmental Regulations, Standards and Specifications.
• Conduct Site Meetings to review the Material and Manpower status in line with Project Requirements.
• Serve as primary point of contact when there are customer issues related to Material or Equipment, Quality and Safety related issues at Site.
• Communicate customer issues with Operations Team and devise ways for improvement, including resolving Problems and Complaints.
• Communicate all Operating Policies and/or issues at Department Meetings.
• Training and Development of Subordinate staff to improve their performance and enhance individual career development.
• Develop, Implement and Maintain the Quality Management System in line with the latest standards of ISO 9001 and the company corporate policies.
• Manage QA/QC related activities in Head Office and at Projects Sites.
• Support and advise HSE team for related procedures and practices at site.
• Coordinate in developing risk management procedures to ensure the risks are identified and mitigated in an efficient manner.
• Control change management system, develop process mapping and integration of operating procedures with Oracle ERP.
• Participate in Vendor Evaluation, Selection and Order Processes.
• Review Procurement Contracts to ensure that the project specific requirements are adequately addressed.
• Attend corporate meetings for projects’ project reviews and contract reviews.
• Assist HR Department in preparing Company Human Resource Procedures And Policies.
• Review of Subcontractor Invoices for adequacy of the documentation and validity of the Claims.
• Prepare the Projects Quality Plans, Project Specific Procedures and QA/QC and HSE related documents.
• Prepare / Review of Method Statements, ITPs and Checklists related to the Project.
• Ensure that the Project Quality Plans are understood, Implemented and Maintained at all sites.
• Coordinate with the Consultant Quality Managers for all QA/QC related matters.
• Review the Material and Engineering Submittals to ensure that they are in Compliance with the Project Quality Requirements.
• Guide site QC Managers for the implementation of QA/QC requirements with proactive approach to ensure effective and efficient workflow at Project sites.
• Visit the Project sites (including the subcontractors works and independent laboratory activities) to ensure the implementation of company procedures.
• Schedule and conduct internal QHSE audits for all departments, project sites, sub-contractors and suppliers.
• Submit the audit findings to the Head of the Department and Top Management with proposed improvement of the ongoing processes.
• Guide the site teams on the resolution of internal and external non-conformities.
• Provide the trainings for site staff on QHSE requirements.
• Coordinate with Project Teams, Consultant, Subcontractors and Suppliers for the Quality related matters to ensure the acceptance of deliverables.
• Assist the Project Director in handing over the project to the Client / Consultant.
• Guide site QC teams in developing Method Statements, Inspection Test Plans and Project Specific Procedures as per Contract/Client requirements.
• Liaise with Department Heads to facilitate implementation of QA/QC initiatives across the Company.
• Liaise with the Certification body for ISO 9001Certification Compliance.
• Provide Quality related Trainings and promote the awareness on Quality Management System.
• Assists Tendering Department for QA/QC related matters and related procedures.
• Conduct Annual Performance Appraisals for all QA/QC staff.
• Prepare Quality Department and HSE Annual Budgets.
• Perform other duties as instructed by the Top Management.
Responsible for the implementation of company IMS and energy management system in line with ISO9001, ISO 14001, OHSAS 18001 and ISO 50001 requirements.
Responsible for the formulation and preparation of Company Procedures and for their implementation at head office, projects and IWP plants.
To prepare audit schedules and conduct internal IMS audits in the Company
To prepare / review the Project Procedures and Project Quality Plans in line with project specifications.
To assess the QA/QC requirements of new projects and assign QA/QC staff as required.
To monitor that the design & engineering, the equipment & material supply, construction and commissioning activities are carried out as per the planned schedules and project requirements
To coordinate with purchase, stores, project departments and contractors for QC inspections
To review and ensure that the quality control inspections being in progress at the projects as per approved ITPs and administering any improvements to be made on site by QA/QC or project team or contractors
To attend weekly project progress meetings
To ensure that the QA/QC documents submitted to clients are as per the agreed templates and procedures
To review the contractors’ QA/QC documentation in line with the signed contract agreement and project specifications / requirements.
To monitor and conduct audits on the contractors’ IMS at the projects
To review the As-Built drawings submitted by the contractors and project team to ensure that the changes made during construction phase are incorporated.
Responsible for performance appraisals of company QHSE staff
Responsible for employee training related to QHSE activities.
Responsible to liase with the ISO certification body.
Develop and update project quality plan, method statements, ITPs and project specific procedures.
Review of subcontractors’ documentation such as material submittals, method statements, ITPs and other documentation inline with project QA requirements.
Ensure project quality records are maintained and submitted to the client as per contractual requirements.
Monitor site inspection activities carried by the site QA/QC team.
Perform internal and subcontractor/supplier quality audits.
Coordinate with Engineering, Construction and T&C teams for QA related activities.
Coordinate with procurement and site stores for releasing LPO and verifying the supplier documentation as per the specifications / approved submittals
Liason with Consultant, Client representatives for all Quality related matters.
Other works as required by the Project Director.
Member of the top management to devise the company business strategies.
Developed and implemented QMS in compliance with ISO 9001-2008 requirements.
Review document process and submission for specified & contractual compliance, internal system compliance & improvements.
Review of all outgoing technical submittals prepared from the technical sales depts. of Civil, HVAC and Fabrication divisions.
Coordinating with design and services departments for document compliance.
Responsible for employee training for the group companies.
Review of subcontractor documents for compliance with project specs.
Review the quality control inspections at the project and administering any improvements to be made on site by QA/QC or site engineers.
Conducting Internal and External audits as per company QMS and project specific requirements.
Chair Quality Assurance meetings.
Responsible for all the QA/QC activities in Trans Gulf.
Authored and distributed company’s first ever Quality Manual in line with ISO 9002 and later upgraded to ISO 9001-2001.
Generated Quality procedures and method statements.
Developed an aggressive quality awareness campaign throughout the organization.
Achieved ISO 9002 certification in a record time of 3 months and maintained the QMS system over 8 years with only 6 minor NCRs from the certification body.
Scheduled, monitored and conducted the internal audits.
Developed project quality plans and monitored their implementation at projects.
Coordinated with project teams and purchase department in supplier evaluation process and nomination of best supplier awards.
Generated MIS reports on supplier performance, Customer feedback, internal and external audit reports, NCRs, etc.
Developed welding procedures and organised welders' certifications.
Developed and implemented the safety procedures at projects with the assistance of the safety officer.
Planned the manpower requirements based on existing and projected requirements.
Drafted job descriptions for all levels / categories of employees.
Identified the training needs and trained 15 -20% of the employees every year in various skills.
Administered employee performance management with periodic reviews, upgradation and revision of compensation benefits as well as incentive schemes.
Developed the compensation structure for all levels of employees based on the local market standards.
Enhanced employee motivation and job satisfaction by introducing employee awards.
Introduced employee suggestion scheme.
Hiring and managing external manpower required due to project peak requirements through local manpower supply subcontractors.
Established QA/QC department, administered, controlled and maintained the Quality Management System in compliance with ISO 9002 standards.
Coordinated with certification body on all matters related to QMS certification
Assisted Project Teams for preparing project quality plans, ITPs and ensured the implementation with adequate procedures and forms.
Preparation of WPS, training of welders and coordination with certification authority for qualifying the procedures and welders.
Supported the relevant departments on all QA and safety issues to meet the set project quality objectives.
Established QA/QC Department and procedures from the scratch in line with ISO 9000 standards.
Developed complete documentation such as Quality Manual, Procedures, Work Instructions, forms, to comply with ISO 9000 standards.
After completion of first year service got promoted as Management Representative.
Supervised process and product inspection activities, verifying the implementation of procedures and work instructions.
Maintained and updated quality documents through Electronic Quality System (EQS) developed By Elex, Switzerland.
Conducted internal audits as per planned schedules.
Conducted Management Review meetings to review the audit reports, Corrective Actions and forwarded recommendations to the management on improvement.
Initiated training to ensure all the employees do their job according to the set quality objectives.
Supported the procurement department on vendor selection and performance assessments through vendor quality document audits.
Coordinated with third party inspection agencies like UL, Saudi Armco, AlHoty Stangers, etc., on technical and QA/QC related issues.
Qualified welders as per international duct fabrication welding standards AWS D9.1.
Responsible for all quality control activities in the Heavy Machine Shop and machine assembly area.
Shift in-charge in Press Vessel section. Responsible for the performance of artisans in the shift.
Passed BTech in Mechanical with distinction 77% aggregate