International Sales and Purchasing Executive
Comtel Genaral Trading
Total years of experience :13 years, 8 Months
• responsible for export sales;
• market researching and providing feedback to management;
• monitoring competitor activity;
• regularly posting requests and checking requirements of potential business opportunities through professional trading platforms;
• coordinating with suppliers, existing and prospect clients on daily basis via phone and email;
• maintaining and growing successful business relations with existing accounts through presenting new services and solutions;
• cold calling to find new business opportunities and closing deals;
• attending trade and distribution exhibitions with the view of getting new business opportunities;
• negotiating on price and delivery terms;
• challenging objections;
• relationship building;
• researching the market and related products;
• presenting the product or service in a structured professional way face to face;
• listening to customer requirements and presenting appropriately to make a sale;
• maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• cold calling to arrange meetings with potential customers to prospect for new business;
• responding to incoming email and phone enquiries;
• acting as as contact between the company and its existing and potential markets;
• negotiating the terms of an agreement and closing sales;
• gathering market and customer information;
• negotiating on price, costs, delivery and specifications with buyers and managers;
• challenging any objections with a view to getting the customer to buy;
• recording sales and orders information and sending copies to the sales office, or entering figures into a computer system;
• reviewing own sales performance, aiming to meet or exceed targets;
• gaining a clear understanding of customers' businesses and requirements;
• making accurate, rapid cost calculations and providing customers with quotations;
• attending team meetings and sharing best practice with colleagues.
• welcome customers in the store; initiate the sales process, offer qualified advice on the available products, recommend and demonstrate merchandise; meet the customers’ needs;
• providing professional till point service to close the sale and offer customers enjoyable shopping experience;
• handle customer complaints in a professional way and to escalate any serious issues to the Management of the store;
• maintain and update the database of customers and communicate to them the information on special offers or promotions;
• merchandise goods in the section, display and replenish stocks as often as it is required;
• check stock levels on daily basis and recommend orders to the Buyers in order to maintain optimum stock levels;
• update product knowledge, follow latest trends to provide confident and relevant advice to customers and also learn about competition;
• maintain personal grooming to create a positive image.
Translated and legalized diploma.