Associate Engineer
HCL
Total years of experience :1 years, 1 Months
• Installed and Configured Active Directory Domain Controller.
• Managed an Active Directory site; replication schedules, site links and boundaries, used ADUC to create and manage computer, group accounts in an AD environment.
• Configured automatic updates for network clients using group policy.
• Created approximately 500 user accounts in Active Directory and migrated all Windows NT users by ‘User State Migration Tool’.
• Designed, planned and implemented Group Policy, delegation strategies and OU structure.
• Managed user accounts, groups, print queues, and controlling access rights using AD.
• Install and Configure of VPN
• Cisco Soft IP phone installation & configuration.
• Working as support engineer for more than 1500 end users.
• Meeting SLA as per the client agreement.
• Installing and configuring the Desktops and Laptops as per company Standards.
• Installation and support to Microsoft Windows OS.
• Troubleshooting all the PC and OS related issues.
• Installing software’s as per the client requirements.
• Troubleshooting of various LAN and WAN issues.
• Installing and configuring CISCO VPN and Softphone.