customer service officer
EMIRATES LOGISTICS LLC
Total years of experience :17 years, 8 Months
• Pro-actively contact target existing clients who require a professional advise on Customs Regulations for moving Household Goods at destinations.
• Doing an assessment for the volume of the items that are going to be shipped.
• Discussed details information about the Customs Regulations Documents required.
• Follow customers queries through satisfactory conclusion
• A confident and professional manner with an ability to work under pressure
• Set high standard of professionalism and operates with integrity, being commercially aware, well organized and analytical in accordance with providing information on Customs Regulations’ in such Destination.
• Speak with other sales and marketing personnel to work out the best methods of promoting our products
ACCOUNTANT
• Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
• Develop and maintain financial data bases, Quickbooks software systems and manual filing systems.
• Liaison with external auditors in completing audits.
• Prepare and review budget, revenue, expense, payroll entries, invoices, monthly and yearly overhead and other accounting documents.
• Prepare a quarterly and yearly profit and loss, balance sheet and trial balance statements and monthly closing and cost accounting reports.
• Handling and responsible for the disbursement of Cash Advance, Salary Advance, Leave Salary
• Monitor petty cash expenditures, and ensure expenditure control.
• Verify the accuracy of the Site Project Expenses from the Contractor for a certain project.
• Records the Accounts Receivable to easily track the company owes us and monitors its payment due.
• Prepare and send invoice to the clients and ensure it is accurate in the Job card report.
PERSONAL ASSISTANT
• Prepare and manage correspondence, reports and documents
• Organize and coordinate meetings, conferences, travel arrangements
• Take, type and distribute minutes of meetings
• Implement and maintain office systems
• Maintain schedules and calendars
• Arrange and confirm appointments
• Organize internal and external events
• Handle incoming mail and other material
• Set up and maintain filing systems
• Set up work procedures
• Collate information
• Maintain databases
• Communicate verbally and in writing to answer inquiries and provide information
• Manage office space
• Monthly management account preparation
• Accruals & prepayments
• Bank reconciliation, posting and balancing
• Monthly wages, petty cash and other journal posting
• Daily bank receipts postings
• Reports on debtors and creditors
On the Job training at one of the stable banks in the Philippines for 3mos. Philippine National Bank has given me an opportunity to learn more about the bank industry.
BACHELOR DEGREE DR. CARLOS S. LANTING COLLEGE - Bachelor of Science in Business Administration (Major in Banking and Finance) 1999-2003