Wadeei Khorsheed, VP Corporate Business Performance Managment

Wadeei Khorsheed

VP Corporate Business Performance Managment

The National Commercial Bank

Location
Saudi Arabia - Jeddah
Education
Diploma, Finance for Non Finance Managers
Experience
24 years, 5 months

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Work Experience

Total years of experience :24 years, 5 months

VP Corporate Business Performance Managment at The National Commercial Bank
  • Saudi Arabia - Jeddah
  • My current job since December 2015
Head, Corporate Portfolio Control at The National Commercial Bank NCB
  • Saudi Arabia - Jeddah
  • September 2013 to November 2015

To Direct and Control Corporate Group adherence and compliance with codes and regulation by impeding rules and mitigating operation risks to facilitate customers daily banking transaction.

 Planning, Designing and implementing an overall risk management process for Corporate to mitigate any losses and adherence to workflow.
 Align with Group Risk and Conduct Risk assessment, which involves analyzing risks as well as identifying, describing and estimating the risks affecting the business.
 Risk evaluation, which involves comparing estimated risks with criteria established by the Group Risk Management such as costs, legal requirements and environmental factors, and evaluating the CBG's previous handling of risks.
 Risk reporting in an appropriate way for different audiences.
 Conducting audits of policy and compliance to standards, including liaison with internal and external auditors.
 Providing support, education and training to staff to build risk awareness within the CBG.
 Report, investigate and Resolve operational Risk Issues and Losses.
 Managing and communicating to related parties Expired and will Expired Customers Identification to assure no customer interruptions.
 Managing and activating freeze accounts if needed.
 Track, Communicate and Document CBG customer’s unclaimed accounts to assure the adherence for the regulatory rules and maintain customer experience
 Planning and implementing Codes and Regulation for CBG.
 Innovate and Create a systemically solutions to apply the codes and rules by reflecting that on Policy and Procedure or create proper system validation.
 Resolve regulatory issues involving audit, compliance and SAMA.
 Initiate, Implement and Follow-up with all divisions and RM’s and other related business units on pending issues and action plans related to CBG portfolio.
 Track, Report and Update CBG’s regulatory violations.
 Manage and Track CBG’s Audit findings and track the progress of the action plans with related business units.

Manager, Financial Planning & Performance at The National Commercial Bank
  • Saudi Arabia - Jeddah
  • July 2010 to August 2013

 Participate on NCB restructuring program overall the bank sectors conducted by Lobue Group. It was aiming for better distributing bank’s functions, create a proper workflow and document all banks activities.
 Produce and create a full new web solution to serve NCB Cash Management, covering detailed view of NCB customers electronic transactions
 Handling Institutional Banking Group (IBG) Planning & Performance. Responsible in managing the portfolio performance of the most sophisticated clients with a total assets of more than 80 billion SR
 Collect, tabulate, analyze and report on monthly basis to Sector and Division Management as well as HR division the performance of the staff in terms of budget achievements and raising any flag related to clients financial position
 Handling Cash Management Group Planning & Performance
 Planning & Forecasting financial projections and align that with annual Budget
 Participate in the Corporate Banking Sector Annual Operating Plane representing IBG and Cash Mgmt. divisions
 Handling the revenue alignment for the clients between Treasury Sales Officers and Relationship Managers
 Responsible of the financial performance monitoring of corporate clients investment with NCBC the bank investment arm
 Managing Overall Sector Financial KPI’s and align it with Sector performance
 Manage a Re-pricing project for Corporate Customers Facilities in 2009

Senior Officer, Financial Planning and Performance at The National Commercial Bank
  • Saudi Arabia - Jeddah
  • January 2009 to June 2010

• Provide in-depth planning support in setting priorities, establishing proper measures, agreeing on actions, implementing them and reviewing the outcome.
• Utilize appropriate set of tools and approaches to measure, improve, monitor and sustain the key indicators of a business.
• Integrate performance measures, benchmarks, and goals in order to achieve optimal results.
• Active participation in the Annual Operating Plan process particularly in the centralized control and administration of the sector’s financial plan.
• Identify and translate business requirements into business process.
• Internal Policies and Procedures managing and updates the sector’s IPP and ensures proper circulation to the concerned parties
• Actively works with consultants on Special Projects related to CBS.

Project Manager at The National Commercial Bank NCB
  • Saudi Arabia - Jeddah
  • December 2005 to December 2008

• IT - Projects RollOut - Project Implementation across IT
• IT - Projects RollOut - Systems Handover across IT
• Participate in IP-VPN (MPLS) evaluation team
• Project Manager for NCB - STC Data Base describe the skeleton of the Infrastructure
• Managing to do a cut cost for more than 9% out of all NCB Data Infrastructure which is over 60 Million SR
• Manage to do a cut cost of more than 200, 000.00 SR in NCB communication budget with ISP’s
• Manage to collect and clear the Infrastructure from all Analogue links which is around 2.5 Million SR
• Project Manager for NCB IVR system movement
• Project Manager for NCB IVR system Expansion
• Project Manager for new Tadawul Services IVR system
• Participate in the workshop for the Knowledge Transfer cross the different sections
• Managing Quality performance in the Department
• Training Policy in the Department
• Managing and Administration of Department Site on the Portal
• Managing Saudi Telecom Company STC account in the Bank
• Managing Buad Telecom Company BTC account. The provider of the infrastructure in the Bank
• Managing VSAT providers account. The contractor of the ATM's connectivity kingdom wide
• Producing the SLA’s policy and procedure
• Producing & Managing the NCB - IT Service Catalogue
• Service Level Agreement Administrator

Projects Engineer at Noor Technology Company LTD
  • Saudi Arabia
  • October 2005 to December 2005

Projects Engineer
• I planed and Implement many projects for several organizations either Government organization or Private.
• I transferred the working schema from the regular way to an electronic way, where we depend in the installation of our equipment on the TCP/IP.
• I manage many projects include the following
 Jeddah Municipality
 United Sugar Company
 Saudi BinLaden Group (SBG) - Maintenance and Operation

Computer Engineer at King Faisal Specialist Hospital and Research Center – Jeddah
  • Saudi Arabia - Jeddah
  • July 2003 to June 2005

•IT Office Administrator of Amoudia Building which contain all non medical department.

•Designing and implementing English Test LAB in Human Recourse Department ( The Project contain One 2000 Server not connected to the Hospital Domain, with Ten Clients PC's running windows 2000 operating system. And we are going to add the OPQ32 system )

•Administering of Venus I & Venus II systems, which is the Finance main systems and Patient affairs

•Upgrade to Windows 2000 Project

•Installation of E-trust Anti Virus System Project

•Venus ver.2001-2003 and Venus II(Finance system)

•IBM mainframe

•First level networking administration like activation
nodes, maintenance of CISCO switches and linked together

•First level ORACLE support

•Blaster, Sasser, Kroger and many other Viruses Disaster which effect hospital Network and cleaning the network while it is online, the Network contain more than 1500 PC

•Technical Support for the clinics and VIP area

•User Support

•Helpdesk for a month

Network and Maintenance Engineer at Annahdah Medical Company
  • Saudi Arabia - Jeddah
  • April 2003 to July 2003

•Design the Company Computer Network

•Installing the Communication System for the Company and its Branches

•Exchange Server Maintenance

Workshop Advisor at Notepad Home Est.
  • Saudi Arabia - Riyadh
  • February 2000 to September 2001

• Sales.
• Maintenance.
• Designing a website, that shows company facilities.

Education

Diploma, Finance for Non Finance Managers
  • at Bahrain Institute of Banking and Finance
  • October 2009
Diploma, Introduction to Islamic Banking
  • at Bahrain Institute of Banking and Finance
  • May 2009
Diploma, Managing Productivity, Quality and Process
  • at NCB Training Center
  • June 2008
Diploma, Project Management Core Competencies
  • at NCB Training Center
  • January 2008
Diploma, Nortel WAN Router, Contivity VPN Router & Juniper WAN Acceleration
  • at Baud Telecom Company – Training Center
  • September 2007
Diploma, Time Management
  • at NCB Training Center
  • April 2007
Diploma, Problem Solving and Decision Making
  • at NCB Training Center
  • March 2007
Diploma, Project Management Simulation course
  • at Al Ammwag Training Center
  • August 2006
Diploma, ITIL Foundation
  • at Al Ammwag Training Center,
  • June 2006

Diploma, Project Management Fundamentals
  • at SUKAD Dubai- UAE, Project Management Institute
  • April 2006
Diploma, CISCO Certified Network Association
  • at New Horizon Learning Center
  • February 2005
Diploma, Better Business Communication
  • at King Faisl Specialist Hospital And Research Center – Jeddah , Academic And training Affairs
  • January 2004
Diploma, Better Business Writing
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Coaching and Counseling
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Customer Satisfaction
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Conflict Management
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Delivering Effective Training
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Effective Meeting Skills
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Effective Performance Appraisals
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Managing Change at Work
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Managing Stress
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Mentoring
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Motivating at Work
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Project Management
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Quality Customer Service
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Successful Negotiation
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Successful Negotiation
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Successful Negotiation
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Successful Negotiation
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Team Building
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Team Problem Solving
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Telephone Courtesy and Customer Service
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Diploma, Working Together
  • at KING FAISL SPECIALIST HOSPITAL AND RESEARCH CENTER – JEDDAH , ACADEMIC AND TRAINING AFFAIRS
  • January 2004
Bachelor's degree, B.Sc. in Computer Engineering
  • at King Saud University - College of Computer and Information Science
  • September 2002
Bachelor's degree, computer science engineering
  • at King Saud University
  • August 2002
High school or equivalent, Secondary School
  • at Modeler Institute of the Capital
  • September 1997

Specialties & Skills

Management
Financial Planning
Project Management
Training
• Windows (9x , NT, 2000 , XP) and Linux (Installation and Troubleshooting)
programming in c, c++ (cpluzpluz)
Web Development with HTML and ASP
PC Hardware
Networking
Computer Animation (Flash , Paint Shop PRO , Photo Shop , GIF Animator
Voice Applications (Nero Wave Editor , Jet Audio)
Signal processing (MATLAB)
Word Processing (LATEX , Ghostview) : Producing PDF and PS files
Medical Application
Anti Viruses Systems such as Norton and E-trust, Norton Ghost 2002
Anti Viruses Systems such as Norton and E-trust, Norton Ghost 2002
Anti Viruses Systems such as Norton and E-trust, Norton Ghost 2002
Experienced CISCO troubleshooting and activation nodes
Laser and Microwave connections
Experienced HP and Label printers troubleshooting and Installations throw the network
Project Management Skills
Negotiating & Communication Skills
Creative Problem Solving Skills
Performance Measurement and Reporting
Performance Measurement and Reporting
Developing & Implementing processes
• Process Development & Reengineering

Languages

English
Expert
Arabic
Expert