Technical Supervisor/Service Center Supervisor
Enhance Co.(Towell Group)
Total years of experience :14 years, 2 Months
Working as Technical Supervisor/Service Center Supervisor in Enhance Group of Companies in Muscat Oman from August 25, 2019 to till up to date.
• Monitor day to day activities of Service Center,
• Prepare Site assessment and Installation Form.
• Plan the Machine Installation Schedule and Implement the Vending Machine Installation in the Market accordingly.
• Arrange Van to load the Machine.
• Monitor the Machine repairing in the service center.
• Followup with the Customer regarding Machine Complaint.
• Followup with the Customer & Technician regarding Vending Machine.
• Prepare Machine’s PM and CM Report on Daily and Monthly basis.
• Order Spare Parts & Vending Machine for the Service Center.
• Preparation of Journey Plan for the Technician of each month.
• Preparation of Debit Notes & Claims of service Center and followup with Finance Department.
• Followup with Nestle Oman Trading LLC.
• Vacation Plan for the Technician
Working as Technical Supervisor/Service Center Supervisor in Enhance Group of Companies in Muscat Oman from August 25, 2019 to till up to date.
• Monitor day to day activities of Service Center,
• Prepare Site assessment and Installation Form.
• Plan the Machine Installation Schedule and Implement the Vending Machine Installation in the Market accordingly.
• Arrange Van to load the Machine.
• Monitor the Machine repairing in the service center.
• Followup with the Customer regarding Machine Complaint.
• Followup with the Customer & Technician regarding Vending Machine.
• Prepare Machine’s PM and CM Report on Daily and Monthly basis.
• Order Spare Parts & Vending Machine for the Service Center.
• Preparation of Journey Plan for the Technician of each month.
• Preparation of Debit Notes & Claims of service Center and followup with Finance Department.
• Followup with Nestle Oman Trading LLC.
• Vacation Plan for the Technician.
• Create Submittal,
• Submission of Submittal & Documents to Zuhair Fayez Partnerships and Fluor Arabia Limited & Mohamad Harasani Architect.
• Enter Submittals in PCM.
• Create Over time Sheet, Daily Reports, Minutes of Meetings, Weekly Progress Report, RFI, MIR, MR Etc.
• Receiving of Submittal from ZFP,
• Create reports in Microsoft Excel,
• Do data entry in Data Base & Microsoft Package,
• Create Petty Cash,
• Working in PCM (Primavera Contract Management),
• Order Material for the Site and Office,
• Follow-up with the Supplier regarding material,
• Using Kiss Flow Software for Official Purpose of the Company.
• Working in AutoCAD for some basic use.
• Do filing & do different Administrative Office tasks, which are assigned by the Project Manager.
• Do data entry in Data Base& Microsoft Package,
• Approve doctors and patients,
• Create their profiles,
• Create sales rep final assessments,
• And to meet with clients and contact clients on phone,
• Create reports in Microsoft Excel,
• Do filing & do different Office tasks which are assigned by the Manager and CEO.
• Entering of Sales Orders, Purchase Order, Manual Orders
• Submitting Orders to Jeddah Olayan for timely delivery,
• Entering of Sales Return,
• Entering of Damages of Goods,
• Processing of orders for VAN salesman,
• Van salesman Inventory,
• Document Filing,
• Warehouse Inventory and many other tasks which were assigned by the warehouse supervisor and Supply chain manager.
My responsibilities were to maintain data & do data entry and Do Different Administrative task which were assigned by Manager.
i was 10th best Student in the Class with good CGPA, Done Internship
