Abu Dhabi Duty Free
Total years of experience :18 years, 1 month
Airport)
Duties and Responsiblities:
•Achieve the sales target allocated to the store.
•Maintain a positive and cheerful attitude with the team and motivate them constantly to sell more.
•Participate with the sales executive team in generating sales through high selling techniques.
•Monitor hourly sales, daily sales, KPI (ATV, IPC and Closing Rate) and monthly targets.
•Direct customers throughout the store or to the specific area the customer requests.
•Greet all customers promptly as they enter the store.
•Find out the specific needs of each customer that enters the store.
•Maintain control over the various zones in the shop floor.
•Build and maintain customer relationships in order to build strong loyalty.
•Ensure consistency in customer service delivered and handle all complaints.
•Order and replenish all goods to avoid any out of stock situation.
customers who enter the shop.
•Be involved in stock control and management.
•Assisting shoppers to find the goods and products they are looking for.
•Being responsible for processing cash and card payments.
•Stocking shelves with merchandise.
•Answering queries from customers.
•Reporting discrepancies and problems to the supervisor.
•Giving advice and guidance on product selection to customers.
•Balancing cash registers with receipts.
and exceeding budgeted targets by Implementing Sales Strategies as per market dynamics.
•Effectively manage relationships with the Key Retailers, Buyers, Related Business units and other partners critical to the future success of the Business.
•To ensure timely submission of all administrative work such as Daily Sales Report, Update weekly and daily routing schedule list, regularly update Customer Profile Form, Competitors Pricing and Market.
and analyzing monthly reverts
•Manage client database management program & system.
•Addition and updating of existing client’s datebases of assigned territory
•Coordinate the preparation of all listing & open house flyers, graphics, signage and all other marketing materials
•Giving feedback form market regarding product image & competitions.
•Giving full information about the customer to manager
•Handling customers to solve their queries
•Achieve annual targets (on a monthly basis)
All documents available up on request. WAJHI-UR-REHMAN Applicant