Waleed Hassan khalil mansour, IT/Help Disk/Technical Support

Waleed Hassan khalil mansour

IT/Help Disk/Technical Support

ALTAWBA TRAVEL

Lieu
Egypte
Éducation
Baccalauréat, B.Sc. in composition of the information Systems 2005
Expérience
20 years, 0 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :20 years, 0 Mois

IT/Help Disk/Technical Support à ALTAWBA TRAVEL
  • Qatar - Doha
  • Je travaille ici depuis mars 2013

Work my duties functional review hardware problems faced by staff
Work to provide all the convenience of staff from the ease of navigation on the devices available to each employee according to the instructions functional and easy exchange of information between branches and Trouble from anywhere by logging by contacting server center main solve the problem immediately and work to protect the data on the entity or organization that I work out Using private Server and lack of protection of information security breach and maintenance of all equipment in work schedules or other, but by the laws of the agreed work and work on Server connectivity between branches a ISA/Domain/Antivirus
المسؤول عن صيانة ومتابعة اعطال اجهزة الكمبيوتر والشبكات المتصلة ببعضها وربط المعلومات بالفروع الأخرى
وتسطيب البرامج الخاصة بالعمل وحماية البيانات وحل المشكلات بسرعة قصوى لعدم تعطيل الموظفين عن العمل

IT/Help Disk/Technical Support à Public administration for automating payroll ATM in the Ministry of Agriculture in Dokki
  • Egypte
  • août 2005 à mars 2013

• Eight years of experience as an IT in the ATM card in public administration for automating payroll of the Ministry of Agriculture with Banque Misr and Banque Cairo and the Bank for Development and Agricultural Credit. Full Time at morning

I.T Technical Support à 4S for software & solutions
  • Egypte
  • février 2006 à mars 2012

Technical Support/Help Disk /4S work 6.5 years, and until March 23, 2012. Full time The evening
ISA+Antivirus+DF+Domain
Hardwear+Softwear+Maintenance All

IT/Technical Support/Help Disk à Cairo net
  • Egypte - Le Caire
  • mai 2004 à novembre 2005

•One Year Working as Help Disk in a company Cairo net. Part time The evening
Responsible for the maintenance and follow-up malfunction computers and networks connected to each other and link information other branches
And terracing work programs and data protection and problem-solving at a maximum speed of non-disabled employees for work
المسؤول عن صيانة ومتابعة اعطال اجهزة الكمبيوتر والشبكات المتصلة ببعضها وربط المعلومات بالفروع الأخرى
وتسطيب البرامج الخاصة بالعمل وحماية البيانات وحل المشكلات بسرعة قصوى لعدم تعطيل الموظفين عن العمل

Éducation

Baccalauréat, B.Sc. in composition of the information Systems 2005
  • à Bachelor in Management Information Systems (Business Administration) technical networks
  • août 2005

وصف الدراسة ليس كما امارس عملى الآن ولكن هناك ارتباط طفيف وليس بالكثير ولكنى تعلمت من حبى لهذا المجال

Specialties & Skills

Technical Services
Internet Services
Technical Support
Help Desk Management
English
Implementing and Supporting Microsoft Windows W7-XP(All Versions)
Technical Support
Good Listening
Good Speaking
I Have Driver's license
Server_ISA+Antivirus+Active directory+Domain (With_Hardwear+Softwear+Maintenance All

Langues

Arabe
Expert
Anglais
Moyen

Adhésions

GIG Group
  • Director of the Office of the Chairman of the Board of Project Management
  • August 2005

Formation et Diplômes

Server_ISA+Antivirus+Active directory+Domain (Certificat)
Date de la formation:
March 2013
Valide jusqu'à:
October 2013
ICDL (Certificat)
Date de la formation:
December 2008
Valide jusqu'à:
February 2009
Business aviation and tourism companies and travel booking Dzakr (Certificat)
Date de la formation:
September 2004
Valide jusqu'à:
December 2004
I.T (Certificat)
Date de la formation:
May 2005
Valide jusqu'à:
January 2006
MCITP (Certificat)
Date de la formation:
September 2009
Valide jusqu'à:
February 2010