Customer Relations Manager
First Abu Dhabi Bank - UAE
Total years of experience :16 years, 2 Months
1. Promote the company's products to existing customers and attract new customers .
2. Find out all the information related to the products and provide a full explanation about the customers .
3. Get on the purchase of customer requests .
4. Ensure customer satisfaction with products and services offered .
5. Constant communication with the customer and a good deal and make the product in the best way .
6. Cover all customers throughout the geographical area in which it operates delegate.
7. Collection company dues and follow-up of debt when the customer without delay .
8. Provide regular reports on competition in the market in terms of prices and offers, new products and advertising .
1. Assist senior management in the development of goals and draw a strategy and determine the policies of the company .
2. Supervise the implementation of plans, programs and policies that have been adopted and ensuring implementation accuracy .
3. Overseeing the development of the organization and structure of the Administrative security for leadership to serve the company's goals .
4. Make a transfer to the public the company's goals and sub-goals of the activities were carried out public security staff leadership .
5. Supervision of all security leadership sections (financial section - Administrative Department - Coordination - Operations - Marketing - collection) and stand on the efficiency and quality of work of these sections and continuous guidance and support to them .
6. Follow-up to the conditions of daily operations and field operations through models and security reports daily and access to the stomach and took the immediate decision .
7. Decisions that would raise the work efficiency and to correct the situation in accordance with the general objectives
8. Follow-up supervision of the movement and collection of debts by the customers and take decisions that will preserve the rights and security leadership .
9. Supervision and follow-up marketing in accordance with the marketing plan and work to attract customers .
10. Submission of proposals to the Director General concerning the development of methods and procedures work branch .
1. Assist senior management in the development of goals and draw a strategy and determine the policies of the company .
2. Supervise the implementation of plans, programs and policies that have been adopted and ensuring implementation accuracy .
3. Overseeing the development of the organization and structure of the Administrative security for leadership to serve the company's goals .
4. Make a transfer to the public the company's goals and sub-goals of the activities were carried out public security staff leadership .
5. Supervision of all security leadership sections (financial section - Administrative Department - Coordination - Operations - Marketing - collection) and stand on the efficiency and quality of work of these sections and continuous guidance and support to them .
6. Follow-up to the conditions of daily operations and field operations through models and security reports daily and access to the stomach and took the immediate decision .
7. Decisions that would raise the work efficiency and to correct the situation in accordance with the general objectives .
8. Follow-up supervision of the movement and collection of debts by the customers and take decisions that will preserve the rights and security leadership .
9. Supervision and follow-up marketing in accordance with the marketing plan and work to attract customers .
10. Submission of proposals to the Director General concerning the development of methods and procedures work branch .
1. Organize activities and sales which include the organization of the sales efforts through the development of effective and good organizational structure because the salesmen representing the link between the company and its customers .
2. Implementation of the sales activities that have been identified in the sales activities .
3. Supervising the men selling efforts and direct them properly .
4. Coordinate sales activities with other such as marketing and procurement, warehousing, production and financial departments .
5. Monitoring and Evaluation Ally sales activities, and include the identification of the sales areas, determine salesmen paths, and identify sales quotas and receive reports from the selling activity and evaluate the findings and take appropriate corrective action for the advancement of the level of performance and scalability .
6. Participate in the selection and hiring salesmen in terms of work analysis and description, and specify the required qualifications and the source .
7. Determine the salesmen training needs and the type of training required for each individual
8. Motivate salesmen to identify the different stimulation methods and constantly look for rewards that stimulate the sales efforts of the men of selling through the construction and development of an effective compensation system .
9. Men calendar sales efforts in terms of identifying effective models Calendar and objectivity to reach a reasoned judgment on the performance of the salesmen .
10. Submit periodic reports about sales to senior management .
1. Service existing clients and find new customers and attract them to deal with the company's products .
2. Get as much as possible of the applications and increase the exhibition space for the company's products .
3. Skills to respond to the objections of the customer and make sure the full satisfaction of the company's products .
4. Achieving sales targets and monthly and annual collection .
5. Full knowledge of the company's products marketed by delegate .
6. Check the receipt of goods in quantity and quality according to the bill .
7. Visits to prepare the agenda and timeliness of visits and Ensued Alert new customers and prices, as well as promotional material .
8. Follow-up and the collection of debts of customers and the amounts overdue report for managers to take measures to ensure the rights of the company by selling strategy set .
1. Service existing clients and find new customers and attract them to deal with the company's products .
2. Get as much as possible of the applications and increase the exhibition space for the company's products .
3. Skills to respond to the objections of the customer and make sure the full satisfaction of the company's products .
4. Achieving sales targets and monthly and annual collection .
5. Full knowledge of the company's products marketed by delegate .
6. Check the receipt of goods in quantity and quality according to the bill .
7. Visits to prepare the agenda and timeliness of visits and Ensued Alert new customers and prices, as well as promotional material .
8. Follow-up and the collection of debts of customers and the amounts overdue report for managers to take measures to ensure the rights of the company by selling strategy set .
1- Managing the Quality Functions . 2- project Management . 3- Planning For Top Quality . 4- Standards For Quality Environmental Management & Malcom Boldrige Award (ISO9001,14001,18001,MBNQA) . 5- The Basic Six Sigma Breakthrough Improvement Process . 6- Statistical Quality Control .
Bachelor of Agricultural Science and study everything related to agricultural science and management of projects and the economy.
