Walid Hammad, System Analyst & Senior IT Technical Support

Walid Hammad

System Analyst & Senior IT Technical Support

Qatar Securities Company (QSC)

Location
Qatar
Education
Diploma, MCP, MCSA and MCSE
Experience
18 years, 2 months

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Work Experience

Total years of experience :18 years, 2 months

System Analyst & Senior IT Technical Support at Qatar Securities Company (QSC)
  • Qatar - Doha
  • My current job since May 2015

1.Maintenance of OMS & BO & E-trade Servers & configuring them to the specific Business requirements of QSC & check system messages periodically for bugs & vulnerabilities.

2.Maintenance of the Database Servers (Memory Checking, Resource Checking, User Monitoring, Profile Managing).

3.Up gradation of the Production & the Test Databases, when the application demands an up-gradation process.

4.Backup & Recovery Plans & Configurations - Using tested scripts for backups & recovery from the software vendor.

5.Maintaining users & users status (Roles, Privileges) & to Maintain the availability of the DB 24 X 7 for the business needs of QSC.

6.Testing and recommending & producing Technical Reports for hardware and third-party tools that are certified to run against Database Servers in QSC Environment.

7.Troubleshooting various DB related problems on client level / DB level / Data corruption / Data Loading - etc as on required.

8.Liaison & coordination, Acceptance testing on the major projects of QSC.

9.Troubleshooting & Acceptance testing & monitoring process involving live Data / Business feeds/connections to QSC ( Reuters (ROR) & Bloomberg’s trading Hub, DMA FIX Channel & various other feeds interconnected to QSC’s OMS system).

10. Validating of Backups in the test environment of QSC in a periodical basis.

Head of quality assurance & System administrator at Manafsoft
  • Jordan - Amman
  • January 2007 to May 2015

1-System administrator for ManafSoft Company.

2-Working on SQL 2000, SQL 2005 and SQL2008 administration and solve problems.

3-Work on windows 2000, 2003 & 2008 server administration and solve problems.

4-Working on ISA 2004, ISA 2006, Active Directory, DHCP and DNS.

5-Designing, creating and troubleshooting networks for customers.

6-Install, configure, maintain and troubleshoot PC hardware and software.

7-Supporting the development and maintenance of Web sites.

8-Training a new employees/existing staff as directed.

9-Technical Support (Supporting Order Management System "OMS" & supporting internet trading system "e-Trade").

10-Quality Assurance on Order Management System "OMS" &
internet trading system "e-Trade"

11-Installing and monitoring antivirus software.

12-Working on projects in Jordan, Libya, Syria and Qatar.

Network Administrator at Scientific Curriculum Schools
  • Jordan
  • August 2006 to January 2007

1-Designing, creating and administering network for Scientific Curriculum Schools.

2-Troubleshooting computers (Hardware and Software) for Scientific Curriculum Schools.

Networking Technician at Trusty Telecommunication Trading Company
  • Jordan
  • December 2005 to June 2006

1-Network administrator for Trusty Telecommunication Trading Company.

2-Designing and creating Local Area Network (LAN) for customers.

3-Troubleshooting computers (Hardware and Software).

Education

Diploma, MCP, MCSA and MCSE
  • at Webmasterstc
  • August 2006

Microsoft Certified Professional (MCP) Microsoft Certified System Administrator (MCSA) Microsoft Certified System Engineer (MCSE)

Bachelor's degree, BC's in Computer Information System (CIS)
  • at Al-Zaytoonah University
  • June 2005

BC's in Computer Information System (CIS). With an Average of 82.3% (Rating: Very Good).

High school or equivalent, CCNA
  • at Teleporbe
  • January 2005

Cisco Certified Network Associated (CCNA) Course - CCNA 1 (Network Basic). - CCNA 2 (Routers & Routing Basic). - CCNA 3 (Switching Basic & Intermediate Routing). - CCNA 4 (WAN Technologies).

Specialties & Skills

SQL Server 2000 2008
Windows Server 2008
Computer Hardware Troubleshooting
Technical Staff Management
Software Quality Assurance
Netowk infrastructure
SQL 2000, SQL 2005, SQL 2008 and SQL 2012
Technical support
DHCP, DNS, and Group policy
ISA server
Antivirus software
Active Drirectory
Quality Assurance
Troubleshooting
Web Applications and IIS configuration

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Cisco Certified Network Associated (Certificate)
Date Attended:
January 2004
Valid Until:
June 2004
Microsoft Certified System Engineer (Certificate)
Date Attended:
January 2005
Valid Until:
July 2006