Team Leader-Business Development
Australian College of Kuwait
Total years of experience :20 years, 1 Months
Key functions include:
•Develop a strategy the team will use to reach its goal
•Provide any training that team members need
•Communicate clear instructions to team members
•Listen to team members' feedback
•Manage the flow of day-to-day operations
•Create reports to update the company on the team's progress
•Built the department CRM system
•Implemented the department’s sales pipeline
•Client interface to provide Corporate Training product and service advice
•Sales to Government Ministries, Oil & Gas, Banking and Telecommunications
•Development and maintenance of client data base and sales pipeline
•Negotiation of terms, conditions and pricing with clients
•Monitoring client satisfaction
•Developing sales and marketing campaigns
•Conducting market research
•Undertaking presentations to clients and other stakeholders
Key functions included
•Discover potential sales opportunity
•Strong knowledge and understanding the skills and expertise of the company
•Manage the services that the company provides in design and development
•Complete the requirements of the customer and map it to the available services of the organization or to the expertise and skills within the organization
•Continuously monitor customer satisfaction
•Strategize effectively to create new customers on a continuous basis
•Market intelligence activities for the sector identify clients and needs
•Provide strategic inputs through proposals based on what the market demands
•Prepare proposals based on the client’s requirements
•Attending to all purchasing requirements for course preparation
Key functions included
•Plan and develop profitable growth within an existing portfolio of accounts
•Manage relationships with sales management
•Contract especially with governments
•Conduct ongoing commercial assessment of all activity.
•Identify and approach new prospects
•Explore new business areas
•Promote agreements and relationships
•Prepare and negotiate client proposals
•Win profitable business
•Support the development of new services
•Develop new ideas for services leading to profitable sales
•Maintain an awareness of the competition and identify new business opportunities or new competitive threats
•Distribute staff roles, define the main objects and Evaluate the staff members
•Identify problem areas and propose solutions
Key functions included
•Cost and budgeting reports for the upper management
•Monitor workloads to ensure accuracy and distinctive service levels are met and maintained
•Manage accounts with government and private agencies
•Develop strategies to win potential opportunity awards
•Plan and manage development of oral presentations related to specific proposal or to general business development
•Responsible for documents procedure
•Develop and maintain relationships within the department and related areas to facilitate the timely coordination of work and problem resolutions
Key functions included
•Manage all the services that the company provides in design and development
•Attend to the requirements of the customer and map it to the available services of the organization or to the expertise and skills within the organization
•Continuously monitor customer satisfaction
•Strategize effectively to create new customers on a continuous basis
•Market intelligence activities for the sector identify clients and needs
•Provide strategic inputs through proposals based on what the market demands
•Prepare proposals based on the clients requirements
•Attending to all purchasing requirements for course preparation
Key functions included
•Maintaining and developing relationships with existing customers in person, and via telephone calls and emails
•Arranging meetings with potential customers to prospect for new business
•Acting as a contact between a company and its existing and potential markets
•Negotiating the terms of an agreement and closing sales
•Gathering market and customer information
•Representing the organization at trade exhibitions, events and demonstrations
•Negotiating on price and costs, delivery and specifications with buyers and managers
•Challenging any objections with a view to getting the customer to buy
•Advising on forthcoming product developments and discussing special promotions
•Liaising with suppliers to check the progress of existing orders
•Reviewing your own sales performance, aiming to meet or exceed targets
•Gaining a clear understanding of customers' businesses and requirements
•Making accurate, rapid cost calculations, and providing customers with quotations
•Attending team meeting and sharing best practice with colleagues
