SENIOR ASSOCIATE
HCL INFOSYSTEMS LTD
Total years of experience :12 years, 2 Months
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors for providing technical assistance and support
• Supervising the systems/ servers related network for ensuring availability of services to authorized users
• Troubleshooting malfunctions of network and software applications, telephones and security systems for resolving operational issues and restore services
• MaintainingCISCO Router, 100 Systems and 15 Laptops in Domain; troubleshooting printer connectivity problems, LAN/WAN, remote access, system hardware & software issues
• Managing Centralized Antivirus, LAN cabling; identifying the motherboard problems; assembling and disassembling system; providing Desktop Support; installingany operating system (Win XP, Win Vista, Win 7, Win Server 2003, Win Server 2008)
• Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and hosting IP voice services/ configuring firewalls
• Configuring and installing client and server network software for upgrading and maintaining network
• Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities
• Managing the servers and network; troubleshooting the servers, LAN and WAN networks issues by providing remote support for supporting engineers through telephone or remote access
• Configuring, installing, maintaining, troubleshooting and supporting LAN/WAN equipment like routers, switches, wireless access point, RF links and internet connections
• Engineer on Project SWAN (State Wide Area Network), New Tehri from February 2012 to July 2012. from 6 Months.
• During my service, I had to perform various duties like monitoring the network Mounting, Router configuration & working on following apparatus.
• ROUTER : CISCO-2600, 2800, JUNIPER-J2350
• SWITCH : CISCO-2950, JUNIPER-Ex3200
• MODEM : V.35, G.703
Projects working on: SWAN (state wide area network)
• Working in " HCL Infosystems Ltd." as a Network Engineer on Project SWAN (State Wide Area Network), New Tehri from 20th february 2010. from 2 year.
• During my service, I had to perform various duties like monitoring the network Mounting, Router configuration & working on following apparatus.
• ROUTER : CISCO-2600, 2800, JUNIPER-J2350
• SWITCH : CISCO-2950, JUNIPER-Ex3200
• MODEM : V.35, G.703
• Institute for Electronics & Process Instrumentation from 2 year certificate course from Aptech Computer Education. (BEGINNERS,GUIDE,HTML,FRONTPAGE,2000,PROGRAMMING FUNDAMENTALS,JAVA SCRIPT,ACCESS 2000,SQL SERVER,PROJECT) • 1 week course of optical fiber cable lying and testing from Advanced training Institute for Electronics & Process Instrumentation from Dehradun. • 1 week course of PLC communication and programming from Advanced training Dehradun. • 1 week course of Basic Electronics from Advanced training Institute for Electronics & Process Instrumentation from Dehradun.