Service Manager
Middle East Development Co.
Total years of experience :10 years, 1 Months
Manage After sales and service team
Customer management and technical support
Certified inspector of Putzmeister Concrete Pumps
-Dealers of the construction equipments - Putzmeister, Atlas Copco, Dynapac, Terex, Sandvik, Genie, GEHL, Sullair & Generac. - Customer support for technical assistance and after sales services.
-Sales & Product support for Equipments & spare parts.
-Customer visits & provides technical support on site.
-Commissioning & testing of the Equipments.
-Excellent knowledge on Putzmeister Spare parts & Services.
- Provide field support service during break downs.
- Technical knowledge on Engine overhauling & hydraulic equipments.
-Maintain customer relation for equipment sales.
-Spare parts support for Caterpillar, Komatsu, Volvo and Cummin.
-Helping in the design of custom-made products.
-Good knowledge in engine overhauling parts.
-Providing training and producing support material for other member of sales team.
-Providing pre-sales technical assistance and product education.
-Good Technical and parts knowledge.
-Read and interpret blueprints, technical drawings, schematics, and computer-generated reports.
-Installing and commissioning of Water Treatment Plant and Cooling Machines.
-Co-ordinate project progress and status for client submission
-Estimate costs and submit bids for engineering, construction, or extraction projects.
-Project cost monitoring and evaluation
-Assign job and supervise staff at site
-Ensure the supply of materials required for work and equipment in the prescribed condition.
-Worked on INS Vikrant Aircraft carrier navy ship for section piping and fit outs.
-Worked on exhaust pipe fit-outs, sectional piping, and intake engine cooling pipes in ships.
-Oversee mechanical fit outs for ship.