Wegdan Govind, Customer Care Survice Incharge-Warrant Department-

Wegdan Govind

Customer Care Survice Incharge-Warrant Department-

Suzuki Yemen Company

Location
Yemen
Education
Diploma, General Mechanic
Experience
27 years, 6 months

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Work Experience

Total years of experience :27 years, 6 months

Customer Care Survice Incharge-Warrant Department- at Suzuki Yemen Company
  • Yemen
  • My current job since November 2000

I started as a spare parts stores keeper. Than as a Counter saled and dealer sales.
Responsible for all stores work
Responsible for lost sales, balance in hand quantity
Responsible for dealer sales and them orders
Following up Back orders
Costomer care Service:-
Responsible for New customer buing new car
following up customers problems
following up Warehouse for the part
Following up Workshop for maintaing customer vehicles
Responsible for sending reports to the manufacturer by scan (web site)
responsible for making warranty claims to the manufactrure
Responsible for any compain from the manufacturer to the product

Spare parts stores Keeper at General Industriss And Pakages Company
  • Yemen
  • September 1996 to November 2000

Responsible for issuing part
Responsible for checking goods recived
Responsible for annuel inventory

Education

Diploma, General Mechanic
  • at Industrial Technical Institute
  • September 1994

Specialties & Skills

Warehouse Management
Data Warehouse Architecture
Warehouse Layout
Computer

Languages

Arabic
Expert
English
Expert

Training and Certifications

Customer Care Service (Training)
Training Institute:
New Horizon
Date Attended:
March 2010