William Kariappa, lead engineer

William Kariappa

lead engineer

Rolta India Limited, Mumbai

Location
India
Experience
14 years, 8 months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 8 months

lead engineer at Rolta India Limited, Mumbai
  • India - Mumbai
  • My current job since April 2011

Reported to the Project Manager for Customer support and Implementation of Project .
Vendor management for local repairs.
Technical Assistance for Sales team during Pre-sales activities.
Provide Customer support on-site for windows server 2008, Switches & Routers.
Responsible to support the customer technical queries.
Responsible for Helpdesk support activities.

Specialties & Skills

Microsoft Windows
Windows Networking
IT Service Management
hardware

Training and Certifications

ITIL Foundation Certification , Mumbai (2017) (Certificate)
Date Attended:
March 2017