william pogoy, Captain ( Outlet In-Charge)

william pogoy

Captain ( Outlet In-Charge)

Bushido Japanese Restaurant

Location
Philippines
Education
Diploma, Computer Science
Experience
23 years, 5 months

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Work Experience

Total years of experience :23 years, 5 months

Captain ( Outlet In-Charge) at Bushido Japanese Restaurant
  • Bahrain - Manama
  • December 2010 to August 2013

Bushido Japanese Restaurant ( Ritz Carlton Hotel) Seef District, Manama Bahrain
Dec. 2010 - Up to Present
Position: Captain ( Outlet In-Charge)
Job Description: Restaurant in-Charge, making the schedule and allocation, inventory, cleanliness, doing the daily report, make sure the F&B standard is done, attending F&B meeting, handling guest complains, making training plan, action plan for events, making requisition for the food and beverage and general, taking the reservations, doing up-selling and responsible for providing courteous and efficient service as well as ensuring comfort to all the guests in the restaurant all the times.

Waiter at Manila Pavillion Hotel
  • Philippines
  • February 2009 to March 2011

Taking and serving the beverages and food order, maintaining the cleanliness of the restaurant and following the Food and Beverage standards.

Brand Ambassador at Carlton Hotel
  • Pakistan
  • January 2010 to December 2010

Jan 2010 Tequila Training conducted by Ulric Nijs ( Brand Ambassador) held at Ritz-Carlton Hotel, Bahrain

Waiter at Japengo Japanese Restaurant
  • United Arab Emirates
  • October 2000 to October 2004

Japengo Japanese Restaurant ( Dubai, Marine Hotel)
Jumeirah1, Dubai, U.A.E.
Oct. 2000 - Oct. 2004
Position: Waiter
Job Description: Built up the ethical high standard of service in hard learning curve, trained staff about the standard operating procedures S.O.P. ( waiter / waitress), and to be able to communicate on all levels, to co-operate fully with the Captain waiter and Supervisor.

Waiter at Dubai Marine Hotel
  • United Arab Emirates - Dubai
  • October 2000 to October 2004

Taking and serving the beverages and food order, maintaining the cleanliness of the restaurant, and following the Food and Beverage standards.

Waiter at Cebu City
  • Philippines
  • April 1998 to April 2000

Front liner, order taker, food server, maintaining cleanliness of the restaurant, following the F&B standards and maintaining a smooth, friendly, efficient and professional service at all times.

Waiter at Waterfront Hotel
  • Philippines
  • April 1998 to April 2000

Waterfront Hotel
Lahug, Cebu City, Philippines
April 1998 - April 2000
Position: Waiter
Job Description: Front liner, order taker, food server, maintaining cleanliness of the restaurant, following the F&B standards and maintain a smooth, friendly, efficient and professional service at all times.

Education

Diploma, Computer Science
  • at Cebu Institute of Technology
  • January 1995

Associate in Computer Science ( ACS) Cebu Institute of Technology, Cebu City 1992 - 1995

Specialties & Skills

Food Safety
Guest Service
Guest Satisfaction
Cooking
FOOD SERVER
INVENTORY
MACHINE SAFETY
RECEPTIONIST
SAFETY TRAINING
TRAINING
customer focus

Languages

Japanese
Beginner

Training and Certifications

BST-233-11047545-AM (Certificate)
Date Attended:
December 2004
Valid Until:
December 2009