Teller and customer service
بنك القاهره عمان
Total des années d'expérience :11 years, 0 Mois
• Credit granting studies for individuals and companies.
• Calculate and grant loans to all sectors.
• Open accounts to all kinds.
• Attract deposits.
• Studying summaries of supervisory audit reports on branches operations with risks classification followed by guidance memorandums to branches on observations including a follow up for correction.
• Receiving branches/clients complaints to coordinate with all concerned parties to resolve it.
• Keeping track of reconciliation for cash discrepancies in ATMs and cash under treasurers’ custody.
• Performing studies, statistics and reports as per the request of the directors in relation to branches operations.
• Reviewing letters and correspondences issued by branches for third parties to verify contents and compatibility with the work procedures.
• Direct line with compliance department regarding branches operations and to comply with the regulations of Central Bank of Jordan.
• Direct line with compliance department regarding client’s complaints and follow-up with branches to resolve it.
• Providing technical and administrative support to branches, and follow up observations on branches operations.
• Follow-up Affairs staff branches.
• Transportation coordination between the staff of branches.
• Coordination of employees' branches vacation.
• Business Development staff through internal transfers and promotions.
Accept deposits, cash withdrawals, and process financial funds
4-Nov 2013 - Present
Express Unit Manager at Alwesal Company for Tourism Investment ( Buffalo Wings and Rings) -mecca mall, Amman, Jordan
1- Jan -2013 - 31-Oct 2013
Statistical field at International Relative Development (IRD) at UNHCR to help Syrian Refugee, Irbid, Jordan
1- Feb -2012 - 1-May 2012
Market Supervisor at ZamZam International Market, Irbid, Jordan
2010-2014 Bachelor in Financial and Banking Sciences, Jerash University - Jordan, Academic grade "Very Good", (Rank in Class: 1)
2006 - 2009 Diploma in Management Information System, Al-Balqa' Applied University - Jordan
