Secretary cum Receptionist
Queen International School
Total years of experience :18 years, 9 Months
• Reporting to school Principal and Vice-Principal
• Handle incoming and out-going calls. Transfer calls if requested
• Maintaining, updating and filing all records of student information
• Encoding exam papers and school letters finalized by teachers
• Develop and maintain excellent relationship between parents
• Take an active role in creating a safe and healthy work environment
• Reporting to CEO
• Handle incoming and out-going calls
• Data encoding of letters and reports
• Planning, organizing and managing events / engagements
• Making travel arrangements and preparing travel itineraries
• Managing a budget
• Take an active role in creating a safe and healthy work environment
• Reporting to Accenture Team Leader
• Provide professional and efficient technical and customer service to clients regarding basic troubleshooting of internet connection, browser configuration and other basic functions of the clients' DSL service
• Filling up paperwork, check credit references and liaising with other departments
• Handle irate customers with empathy and must resolve issue not more than allowable call-handling time
• Take an active role in creating a safe and healthy work environment
• Reporting to Sales Supervisor
• Off-shore out-bound agent offering College student loans to American costumers
• Filling up paperwork, check credit references and liaising with other departments.
• Reach desired quota for the month
• Take an active role in creating a safe and healthy work environment