Business System Analyst III
Saudi Aramco
Total years of experience :16 years, 4 Months
· Handled all IT tasks and assignments from both OFPD Department and A&NGOFPD Division in a timely manner.
· Supported the Division in improving IT operations and resolving issues to deliver top-notch customer service.
· Lead the smooth transition of Conference Call creation from the slow CRM workflow for every meeting replacing it with eSapce service, saving critical project time, and making meetings available when needed at the projects secretaries' disposal.
· Working closely with the ISA enabled me to assist with all of his IT-Related tasks and duties.
· Was assigned as the Division's Digital Transformation (DT) Representative, providing multiple DT initiative cases to better utilize digital solutions to increase productivity and/or safety of day to day operations.
· Was assigned by the Business Admin to prepare daily, weekly, and monthly reports for the Division Head, and the VP.
Established a new Photography Project targetting Individuals and Corporates.
We are ready to capture your personal moments, your events, your products, and assist you to get a great exposure.
We provide full services of photography, whether it is profissional DSLR photography, 360° photography, or aerial photography.
Worked as the Lead Photographer for various fields (Aerial, Portrait, Products, Food, Sports, Wild life, Landscape)
Prepare Business Plan.
CRM
Brand Management
Whenever you think Picture Excellence, Remember Piccellence.
Job responsibilities include:
Get Accredited by TVTC
Prepare Business Plan.
Utilize all available resources to achieve targets set by the partners
Accounting and finance
Manage utilities payments
Manage obligations to co-operating trainers
Human Resources
Interview Candidates
Hire and manage man power and supplemental man power (contracted Trainers)
Disburse payroll
Maintain employee time-sheets
Document and handle personnel affairs
Material Supply and Logistics
Procure office supplies
Acquire and maintain computer equipment and manage Information System
Acquire and maintain website and Social Networks
Brand Management (Marketing)
Was promoted to work as SAP Analyst, analyzing and resolving the user’s requests and problems based on the authorization level given to me.
Familiar with SAP Human Resources Module, Finance and Logistics Module, Medical Module, Hydrocarbon Module, e- Recruiting Module, CRM Module, SCM Module.
Knowledgeable to create, edit and support a time sheet Request, Overtime Request, Leave Request, Travel Order, B2B Shopping Cart, Purchase Order, Purchase Requisition, shipment, CRM Requests.
Able to configure a printer on SAP, or send the print order as an attachment from SAP to the e-mail.
Working as a front line IT Help Desk Agent.
Supporting Aramco Employees by receiving calls from them, and solving the computer problems remotely.
Support including configuring Microsoft Windows and/or MS Office, Installing a local or a network Printer, application installation, BlackBerry Administration, Resetting Password, and Active Directory management.
Assigning a trouble ticket for the hardware Problems to the correct technician, and following up with the technician to expedite the resolution.
•Responsible for explaining the scientific exhibits.
•Designed a Strategic Plan with the team for school visits as a development & improvement plan.
•Designed a database for the Human Resources Department.
Applied my cooperative training at Saudi Electricity Company.
•Designed a database that generates the early retired employees' salary payment reports, which accelerated the process of payment.
•Was assigned to take the responsibility of the Saving and Thrift Plan (STP) System.
•Was checking and correcting the One Time Salary Action (OTSA) entries.
•Worked as part time employee at the computers section.
•Participated in the group and attained the teamwork spirit to achieve the best sales and service.
•Received training on the techniques of customer service.
• Held the responsibility of preparing the computers with all of their configurations.
• Assisted the network technician in setting up the networking process.
• Involved as customer service assistant in a satellite conference held at Bahrain.
I have applied My Cooperative Training at Saudi Electricity Company. I built a database for the early retired Employees. The purpose of the database is to print reports by the payroll department in order for the treasury department to pay them their salaries. GPA is 2.55 out of 4.0