Purchasing Supervisor
Hydraulic City
Total years of experience :17 years, 7 months
• Monitoring inventory stock, reordering point levels and space allocations in order to maintain adequate stock at the lowest investment.
• Develop forecasting & planning methods in partnership with concerned departments.
• Evaluating letter of credit documents and collaborate with accounting department to ensure timely financial obligations.
• Performing and analyzing monthly forecasting report to ensure and maintain acceptable inventory level.
• Supporting the organization through activities focused on sourcing and cost reduction.
• Monitoring claims to factories and vendors for defectives, shortage, missing parts.
• Achieve best contracts with express carries DHL, TNT, Freight forwarders & Brokers.
• Working as local agents and Distributers for Big Names in Hydraulic Components from Europe.
• Improve logistics plans to import items from different vendors in Europe at same time as FCL Shipments.
• Handling A to Z shipment procedures starting from Ex works Vendor packaging passing with local forwarders and approve LCL shipments as well as FCLs and follow up receiving documents till custom clearance then full receiving and Costing appliance in our Great Plains System
• Prepare full cost reports for imported goods and apply profit margin in partnership with Marketing and Sales departments.
• Follow-up shipping forwarders the status of our shipments.
• Input of local purchases from branches
• Monitor status of our order
• Monitor orders that are ready for shipment
• Check documents that require attestation from the country of origin Chamber of Commerce.
• Prepare quotation to customers requested by branches.
• Monitor the purchasing cost of items.
• Dealing with the companies Eon, Opus, Npower, CNG, Scottish Power, EDF, BES, British Gas, Scottish Gas, Dong, Dual, Ofgem, NGS
• Prepares call center performance reports by collecting, analyzing, and summarizing data
• Monitoring the team member performance
• Helping them with training
• Verifying the orders
• Dealing with the customers regarding outstanding balance to settlement
• Report the companies for alls in and outs
• Dealing with the customers regarding billing, payments, meter, connection, disconnection problems
• Make the customers aware about new promotions of companies
• Collecting and processing payments
• Sending out tickets to clients
• Keeping clients up to date with any changes
• Dealing with complaints or refunds
• Advising clients on travel arrangements, e.g. visas and passports
• Booking Tickets round the world
• Guide the customer regarding cheaper tickets
• Good command on computer keywords
• Dealing with the companies Solo Mobile, Bell Canada, Rogers, Telus, Mobilicity, Insurance Companies uk for claims
• Complete the monthly weekly and daily targets of the companies as required
• Deals with the companies regarding the customers problems
• Deals with the customers regarding the companies promotions & issues
• Verify the sales with the customers about the products through calls and emails
• Run the piolet projects in the company as mentioned (debt management, solar panels, advertising, seo, duct cleaning, truck alacrity, Comcast, Land Advertising of housing socities, Defence, Johar town)
• Visit the customers face to face
• Activating the new sims
• Make the customers aware about value added services
• Sort out the customer problems
• Publicity the new value added services about company through sms, ivr, calls
• Helping the customers regarding the issues what they was facing
• Verify all the details to activate the sim
• Dealing with the Companies Solo Mobile, Bell Canada, Rogers, Telus
• Dealing with the customers for the new promotions and plans of the company.
• Provide the best service to the customers
• Handling quires of customer
• Maintain the monthly weekly sales target
• Build a relation with the customers
• Provide the numbers of customers to the companies
• Sorting out the problems of the customers
• Engage the customers with the companies
• Solving the billing issues
• Solving the pay as you go customers budgets
• Advertising the company through e-mail, sms, call, voice mails, pamphlets, adds.
Still Continued