Tour guide
Tour Egypt
Total years of experience :18 years, 9 months
My job is to travel in Cairo, Alexandria, Luxor & Aswan with tourists, to introduce them to the wonders of travel & Monuments, to inform them about what they see, describe and explain points of interest on the trip/tour
To solve whatever problems arise, to show them the best of what there is to see and do, and always, to provide excellent service. Spending a day at a time with groups and sharing with them the culture, history, and challenges of life in this area
• Provide the best possible service for the clients/tourists.
• Excellent communication skills, trying to understand the customer needs.
• Showing my clients all the knowledge i have of the region
• My duty is not only limited to the tour activities, but also include all activities started of preparation, pre-tour preparation, during the tour and ending the tour.
• Have the ability to work under pressure and extra hours.
• Sometimes I act as an interpreter
• Good communication, organizational and time management skills.
confirming reservations and customers names and details with airlines / hotels
handling booking, invoicing & issuing of tickets
collecting, evaluating and responding to customer feedback
arranging sightseeing tours & itineraries
providing pricing information