Senior HR Business Partner
ESRI Northeast Africa
Total years of experience :21 years, 9 Months
•To work in partnership with senior business leaders as a real business player.
•Developed and implemented a career development system (career path and development) for each department in the company (Software Development, Software Testing, QA, Presales, Technical Support and Sales) through job analysis techniques and meetings with top management.
•Develops recruitment programs, budgets, and collateral to attract applicants and to fill specific job openings.
•Interview job applicants to fill in senior and managerial vacancies and to provide information about the organization.
•Develops and places job advertising in various media.
•Coordinates participation in, sets up display, and works at job fairs.
•Develops and implements various benefit plans. (Insurance, Pension plans, employee referral program..etc)
•Keeps record of important HR transactions like transfers from different departments, salary raises, terminations and being the owner of such tasks.
•Responsible for implementing the required promotions after each performance evaluation round.
•Owner of the performance evaluation system.
•Conducted a training needs assessment and developed a training plan for the whole organization.
•Organized and implemented the required training courses for each department across the organization.
•To provide pro-active support to business leadership teams, on HR issues such as reward, employee relations, talent, performance, organisation development/change, culture, leadership and learning and development.
•Responsible for organizing corporate events for the purpose of team bonding and development (Sports Olympics event, football tournament, corporate dinner…etc)
•Managing and coaching a team of 4 HR and Senior HR Specialists.
•Reporting directly to the HR Director.
- Managing all HR functions for 3 tech companies under the umbrella of KnwledgeNet.
- Responsible for building and creating HR policies and procedures from scratch and making sure they are being implemented smoothly.
- Planning and budgeting the company's recruitment needs and training plans.
- Been involved in the company's restructuring and creating a new organization structure with new departments, jobs...etc.
- Responsible for implementing the performance management system and generating reports out of it like gaps of performance, training needs...etc.
- Responsible for delivering soft skills courses across all our offices "Cairo, Dubai and Saudi Arabia".
- Responsible for implementing all compensation changes in the company "salary raises, internal moves with new packages, promotions"
- Reporting directly to the President.
•Responsible for the development and implementation of effective recruiting strategies in order to attract, recruit and select highly qualified candidates for the company.
•Managing the recruitment team that includes 2 junior recruiters and 2 senior ones.
•Development of an effective recruitment process that ensures attracting the right candidates and gives a professional image to the market.
•Preparing the recruitment head counts/plan along with the CEO and department heads.
•Building relationships with new recruitment channels to the company, like recruitment agencies, universities..etc
•Adding new tools to be used in finding qualified CVs.
•Review applications, conducts initial phone interviews and HR screening interviews for all managerial vacancies.
•Check references on managerial level candidates and provide offers of employment to successful candidates and confirm start date and salary.
•Utilizes effective sourcing techniques to recruit qualified candidates, including composing of job postings and advertisements.
•Maintain appropriate statistics and reports including vacancy lists, new hires and turnover reports and others to top management.
•Respond to written and verbal surveys / information requests on recruitment related issues.
•Managing special HR projects like job analysis, orientation program…etc
•Part of the Technical Working Group (TWG) that is responsible for defining and approving the company’s processes.
•Prepared a “Job Analysis” that included the job descriptions and job specifications for each position within the company.
•Receive all active requisitions and communicate with the senior management to discuss their needs and see if we can utilize people internally.
•Participates quarterly in the company's recruitment plan.
•Searching for the qualified candidates and screen resumes through a lot of resources and on top of them is our internal system “Change Point” then scheduling interviews.
•Phone interviewing all the potential candidates.
•Interview candidates (In-Person) a final HR interview. (including executive positions like Engagement Managers)
•Testing candidates all required tests for each position (Aptitude Test, English Test, Technical Tests “Java, .NET, Oracle…etc)
•Going through the hiring stage by sending the offers to the selected candidates, negotiating the offers and starting dates then coordinate with the personnel and training regarding their contracts and orientation.
•Organizing/Participating in all related recruitment events such as employment days in universities and employment fairs.
•Reporting directly to the VP of HR and Operations.
•Searching for the qualified candidates, qualify and interview all candidates (Phone and In-Person interviews) for the available positions we have, negotiate hire offers, negotiate pay rates and salary with clients and candidates and closing deals.
•Schedule interviews and follow up with them till their first day on board with our clients.
•My mission was to get their resumes, credentials and pre-screened resumes in front of the hiring managers within 30 minutes of receiving the available position (Rapid Response Group)
•Maintained positive relationships with consultants on billing to ESG and with clients.
•Documenting all the recruiting process, daily activities in the company’s database (Webpas), and was also responsible for documenting the hiring salaries and rates for each consultant.
•Worked closely with sales to rapidly respond to customers' sales needs.
•Generated sales leads for account managers to help them penetrate new clients.
•Trained new hires in all recruiting aspects.
•Supervised 4 members who were acting as my assistants/secondary.
•Organizing events like (Conferences, Seminars, Concerts, Parties, Receptions)
•Reserving the places for those events.
•Creating benefit packages and sponsorship proposals for sponsors.
•Contacting interested companies for the sponsorship, explaining benefit packages and commit them to events (Sponsors included Vodafone, Mobinil, Abou Ghaly)
•Responsible for administrative work by documenting all events and writing reports.
•Leading a team of 6 members in the marketing department (Marketing Coordinators) who acted as my team and helped me in organizing those events.
•Trained new hires in my department.