Credit Control and Collection Consultant
TTCO - Team Time Company
Total years of experience :17 years, 2 Months
- Managing the team of Credit Control Officers.
- Formulation of the company's credit policy to mitigate unnecessary risk
- Personal development of team members and team building
- Drives collection strategy to ensure timely follow up with customers for payment.
- Provides functional support to the Finance Director, and informational support to other functional managers and staff on finance related matters.
- Investigate any credit balances on customer accounts and arrange refund when necessary.
- Review and maintain bad debt provision
- Design, review & implementation of the internal controls
- Reviewing all the passed credit notes before promoting all of them to be posted to the ledger.
- Control and maintain debt beyond 30 days. Proactively highlight and resolve all issues prior to 30+ ageing which is directly linked to control of bad debt provision & DSO.
- Reporting to the CEO
- Manage financial and administration activities to achieve financial goals.
- Develop business plan, timeline and budget to perform financial projects.
- Monitor and manage expenditures within allotted budget.
- Develop and maintain standard financial and administrative procedures.
- Respond to customer queries/issues in a timely manner.
- Work closely with the CFO in preparation of business plan and operational budget.
- Review all invoices and make the relevant payments in a timely manner.
- Review accounting discrepancies and recommend corrective actions.
- Assist in implementing standard accounting policies.
- Ensure the preparation and maintenance of all financial records.
- Supervise preparation of all monthly and annual finance reports in a timely fashion.
- Supervise and manage payroll processing and tax filing activities.
- Provide training and guidance to finance and admin teams as needed.
- Develop overall goals for the finance and administration departments.
- Identify and resolve financial and administrative issues.
- Maintain a documented system of accounting policies and procedures.
- developing and managing financial systems.
- Develop, implement, and ensure compliance with internal financial and accounting policies and procedures.
- Prepare all supporting information for the annual audit and liaise with the Board's Audit Committee and the external auditors as necessary.
- Document and maintain complete and accurate supporting information for all financial transactions.
- Develop and maintain financial accounting systems for cash management, accounts payable, accounts receivable, credit control, and petty cash.
- Reconcile bank and investment accounts & maintain banking relationships.
- Review monthly results and implement monthly variance reporting.
- Oversee the bookkeeping function including maintenance of the general ledger, accounts payable, accounts receivable and payroll.
- Develop and implement policies and procedures to ensure that personnel and financial information is secure and stored in compliance with current legislation.
- Assist the finance director and the board of directors with financial reporting.
Shifted from Dubai Office to our new office in Riyadh to restructure the credit department in KSA.
GTA Middle East is a branch of Gulliver travel Co., UK. (London) Gullivers Travel Associates (GTA) is one of the world's leading wholesalers of hotels,
-Responsible for all the payments receipts transactions for the FIT & groups accounts.
-Monitoring and rectifying all errors of the invoicing system by passing and posting the necessary credit notes or take the necessary action which support the credit control team.
-Provide a competent, courteous and efficient after sales customer service by ensuring that all the agents account queries/refund requests and the disputed invoices are swiftly finalized .
- Regularly reconcile the accounts - especially the GSA’s and the top producers’ accounts - to rectify early any systematical errors or pending overdue / due balances to avoid any discrepancies between our books and theirs'.
-Control and maintain debt beyond 30 days. Proactively highlight and resolve all issues prior to 30+ageing which is directly linked to control of bad debt provision & DSO.
-Identify problems, recommend remedies, take decisions and ensure timely follow up on collections, thereby ensuring our cash flows are not at risk.
-Provide periodic reports and lists as prescribed to ensure all problem areas are highlighted and there is a smooth workflow.
-Preparing the monthly bad debt provision, reviewing and approving the monthly sales ledger reconciliation for ME & Africa.
-Following up with the Credit control Admin to ensure that all the agents’ guarantees are renewed and authenticated on time.
-Responsible of all collection issues & clearing all the overdue outstanding.
--Oversee the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
-Reporting to the regional financial controller (ME & Africa).
GTA Middle East is a branch of Gulliver travel Co., UK. (London) Gullivers Travel Associates (GTA) is one of the world's leading wholesalers of hotels, ground products and services to the travel industry.
- Ensure payments are keyed on to the system correctly and promptly. All records are to be kept orderly and easy to access.
- Prepare age analysis and participate on dispensation of the provisional reports.
- Check and ensure that all cheques and bank remittances are banked daily and Allocate received payment.
- Monitor accounts constantly to identify any potential bad debt.
- Process and follow up with BLG statues and authentication letters has been sent by Bank.
- Send deadline letters for the bad payers accounts.
- Clear orders suspended due to Credit Limit being exceeded or Maximum Order value exceeded.
- Report to Credit Control Supervisor.
- Issue copy of invoices and credit notes.
- Ensure customers account queries are resolved on time and investigating internal and external customers to resolve disputed items.
- Prepare lists for overdue invoices and send it to customers on monthly bases and Send statements periodically (Fax/ Email /Courier) to clients and ensure that the client has received it on time.
- Monitor agents during the high seasons and insure that all clients are working within the agreed terms and conditions.
- Directly reports to the General Manager.
- Handles overall Supervision & Management of the branch.
- Handles all the accounts (accounts payable - accounts receivable - banks).
- Preparing reports monthly and annual basis.
- Responsible for the submissions, verification, follow-up and subsequent claim of issued visas from the office of the Ministry of Immigration & Naturalization, U.A.E.
- Responsible for verification & evaluation of the customers concerns either about inbound & outbound tours. Ensures that handled and accomplished in due time.
- Authorized by the company to conduct transactions with the office of the Ministry of Immigration & Naturalization, U.A.E.
General Accounting
General Accounting
Bachelor degree in Commerce (Accounting Section) Faculty of Commerce, Cairo University (MAY/2001)
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