Concierge Supervisor
Taba Heights Marriott Beach Resort
Total des années d'expérience :15 years, 10 Mois
image about the administration and the hotel, how to organize the meeting for the guests, also arrange transportation for the guest from any place to another place, also how to book flight ticket and make confirmation, make reservaEvery day I do 15 Minutes to the staff acknowledge them about the true hospitality (Eye contact, Smile to the guest, Welcoming the guest ) how to make the guest satisfy, how to solve the guest’s problems to make the guest satisfy, I reflect a good tion for the guest in the outletsto the guest anywhere, also having goBrand and the local area, also arrange trips standard audit.
From 15/03/2002 until 20/09/2002 Steigenberger Golf Resort Hurghada Bellman
From 06/10/2000 until 05/10/2001
• Steigenberger Playa Resort Taba (opening team) Bellman
From 15/03/2000 until 30/09/2000
• Holiday Inn Hurghada Bellman
From 01/09/1999 until 15/12/1999
• Conrad Sharm Elsheikh Resort (opening team) Bellman
From 04/04/1997 until 20/08/1999
• Sonesta Paradise Hurghada (opening team) Bellman
From 15/06/1995 until 20/11/1996
Commercial Institute