Retail Sales Consultant
Sealy Middle East Mattress Trading LLC
Total years of experience :13 years, 7 months
• Handling the Sealy Middle East Mattress showroom in Dubai.
• Reporting to Retail Sales Manager.
• Responsible for increasing sale and achieving monthly target.
• Understanding customer needs and recommending suitable products.
• Selling products to customers as per customer needs and up selling/cross selling, where necessary.
• Maintaining customer relationship in order to build long term brand loyalty.
• Handling new launches, promotions of products and visual merchandising.
• Generating daily and monthly sales Report.
• Receiving payments, issuing receipts & handling cash.
• Handling Customer complaints, organize follow-up visits and report weekly in writing about sales activities, the status of the pending projects.
• Maintaining general cleanliness, hygiene standards & visual displays.
• Adhering to Standard Operating procedures.
• Participating in Shop Inventory & ordering stocks.
• Implementing CRM at the store level & providing relevant feedback.
• Coordinating shipping schedule and delivery of merchandise and services.
• Coordinate with the dispatch department for the accuracy of delivery.
• Worked as Sales Executive for Asian construction pvt ltd, Jammu and Kashmir, INDIA.
Asian constructions is a private company known for its home interiors and Building Material constructions in J&K. The product portfolio of company includes Sanitary ware, Ceramic Wall & Floor Tiles, Parquet Flooring, Window Blinds, Chandeliers, Home Decors, hardware Tools, Ceiling, Doors, Wall panels, GModular Kitchens and many more building materials and home interior products.
Period: Sep 2010- Oct 2012
Responsibilities:
• Responsible for the business of the company.
• Present and sell company products and services to current and potential clients.
• Organize follow-up visits and report weekly in writing about sales activities, the status of the pending projects and achievements.
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
• Prepare presentations, proposals and sales contracts.
• Inventory Control - regular stock taking and ensuring there are no stock shortages
• Follow up on new leads and referrals resulting from field activity.
• Develop and maintain sales materials and current product knowledge.
• Coordinate with the dispatch department for the accuracy of delivery.
• MBA with Marketing Specialization (1st class) from Ramaiah Institute of Management Studies, (Affiliated to M.K.University) Bangalore, India.
• Bachelor's degree in Business Management with 1st class in year 2008 from Bangalore University Additional/ Technical Qualifications: • Computer Applications- MS Office, Neo office of Mac OS. • Mac, Windows 7 and Windows XP