Sales Manager
Black Diamond for Advertising and Marketing
Total years of experience :13 years, 2 Months
Achieving growth and hitting sales targets by successfully managing the sales team.
Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence.
Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
Sell Accessories online
Design the annual special plans in the sales department by relying on studying the market requirements and follow up the customers' requests in order to work on providing them.
Determine the strategic objectives of sales by setting a set of expectations on the volume of sales to be achieved, compared to the amount of revenue that includes revenue collected, and also depends on the study and analysis of previous sales of the company.
Identify and adjust sales prices by pursuing competition with other companies that offer similar sales to the market.
Follow-up the work of the sales department staff, and ensure that they are carried out according to their plans and special tasks
Provide advice to employees and customers who deal with the company, either directly or in the event they are asked for any advice related to sales
Maintaining the collective effort in the sales department by supporting the role of cooperation among all employees in order to achieve the specific objectives in the work.
Conduct training courses and workshops for sales staff, especially new ones, so that they can understand the nature of the department's special work, and help them develop their skills and sales experience.
Meets assigned targets for profitable sales growth in assigned product lines.
Establish productive, professional relationships with key personnel in assigned customer
accounts.
Coordinate the customer involvement of other company personnel when needed, including
support resources, team members, and management.
Synthesizes complex or diverse information; Collects and researches data; Uses intuition and
experience to complement data to be able to propose the right solution to the customer which
meets his requirements and needs.
Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules, and develops realistic action plans.
Works closely with Customer Support Team after closing the sale to ensure customer
satisfaction.
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality;
Applies feedback to improve performance; Monitors own work to ensure quality.
Generate my own leads.
Hire sales agents and train them
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
✓ Working with employees to identify computer problems and advising on the solution.
✓ Logging and keeping records of employee queries
✓ Analyzing call logs so you can spot common trends and underlying problems
✓ Updating self-help documents so employees can try to fix problems themselves
✓ Working with field engineers to visit employees if the problem is more serious
Install the application to the customer
make training to Customer
solve Customer problems of application
follow-up the customers fleet
make master list for the customers
Issue Invoices and send it to customers
Program any software to improve the work
(Windows Application)
finished with Very Good Grade GPA : 3.02 / 4
