Yousaf Ali

Handling of all database issues related to database, android apps. training, assisting all staff of the department. prepared and giving presentation to higher management about the progress. preparing monthly reports and annual reports.

• Deal all Information Technology related issues.
• Respond to customer’s enquiries
• Identify and resolve routine operational systems problems
• Install and operate LAN, WAN and other required services for operations
• Manage project, plan and implement system’s maintenance and administration
• Installing new hardware (servers, printers, computer work stations etc)
• Maintenance of Print Server, ISA Server, Infor FMS SUN Server, FMC Server, OPERA Server, Micros Server, ONITY Server, OPMS Server, and Antivirus Server
.• Configuration and maintenance of HRIS system
• Configuration and management of juniper SSG 5 Secure Service Gateway
• Management of multi-layer Switches Cisco 2950, Cisco 3560. Setting up user accounts, permissions and passwords
• Monitoring network usage
• Overseeing security of all systems, especially the internet, and installing antivirus protection
• Domain configuration and maintenance
• Servers’ installation and maintenance
• Technical support for people using the network
• Training staff on new systems
• Day to day admin and monitoring of network use
• Planning future improvements, suggesting IT solutions to business problems
• Supervising help desk staff
• Worked closely with the team in the installation and configuration of Alcatel Lucent PABX, provide full support at site after installation

i have worked as an incharge and technical administrator and engineer in NADRA. i was responsible for the maintaining and troublshooting of the office network. there was about to 10 clients computer and a server in the office i had to maintain smooth operation of the office. people was comming for applying national identity cards and i had to deal the public and also at the end of the day upload the data batches to the main central data ware house of the NADRA pakistan.
i was responsible for the udating of office softwares and antiwirus. i was responsible for the correspondence with higher management also.

my role was to analyze the existed data and compare it with the current existing Refugees in the Refugees Camp. if the data come true then the he he will get approval and eligible for the card.