Learning & Development Group Leader
Ghassan Ahmed Al Sulaiman Furnishing Trading Co. Ltd. (IKEA)
Total years of experience :17 years, 7 months
• Secure that the HR team along with the store management understand and implement the IKEA HR & Business Ideas and actively contribute to making IKEA the best retailer to work for in Saudi Arabia.
• Support all managers in store in the training & development process of coworkers and managers.
• Lead the training & development process and try to work in a proactive way.
• Maximize training programs and development strategies to meet business needs of right number of competent coworkers and managers at IKEA.
• Ensure the training and trainee records are maintained and kept up to date.
• Analyze training and trainee results and prepare reports to the management.
Organization Design
- Job Analysis, Development, and updating Job Profiles.
- Training Need Analysis (TNA), and tabulating training requirements.
HR Operations Management
• Talent Acquisition:
- Responsible for full life cycle recruitment in local & international domain.
- Industry mapping and scanning talent pool on continuous basis.
- Headhunting and keeping a right database/communication with top professionals in the same industry.
- Keeping right back up for major position for fortune mobilization of HR.
- Developing advertisement & communication strategy for jobs to various Medias; Newspapers, professional networks, recruitment companies & electronic media-various online job-sites and social media.
- Developing and updating resume data base of applicants sourced through direct applications and online resources such as MonsterGulf, Bayt.com, Naukri etc...
- Efficient Screening of resumes.
- Conducting first phase interviews and being part of short listing & final selection process.
- Prepare and communicate job offers and employment contracts.
- Fully responsible of the block visas processing through the international agencies in various countries.
- Fully responsible for maintaining right Saudization level.
• Employee Relations & Socialization:
- Carrying out and assisting new employees’ socialization/orientation programs.
- Addressing and recording and resolving employees’ related concerns and advocating them to higher
management.
- In-house Activities for employees’ recreational activities games and learning workshops.
- Social work initiatives with social service organizations for needy and orphans.
• Performance Management:
- Taking timely initiative for Probationary & Annual Performance reviews and related contingencies.
- Assisting managers during annual performance reviews.
- Recording and maintaining performance feedback.
- Recommending necessary action plans to managers to rectify performance obstacles.
• Daily official correspondence and managing Training Projects in Eastern Province
• Prepare the monthly and annual plans limited to her responsibilities.
• Following up with closing deals and contracts to grantee that it is done according to the agreement.
• Client Satisfaction follow-ups regarding; Training Design, Development and Delivery…etc.
• Coordinate the general activities like conferences, exhibitions, or workshops located in Eastern Province.
• Supporting business development activities through research and development in Eastern Province.
• Liaison between department and our suppliers and clients for business inquiries, quotations & proposals.
• Keep tracking of all the inquiries and purchase orders in a timely fashion.
• Following up and updating regarding the new projects in Saudi Arabia.
• Arranging the meetings between the Sales people and other companies.
• Preparing Invoices, purchase orders and delivery notes.
• Making accounts statements and handling the petty cash.
HR & Personnel Management:
• Supervise the assistants and assuring the quality and quantity of their work.
• Preparing timesheets (daily, weekly and monthly) for salaries.
• Train the new assistants, processing HR forms and assuring proper approvals.
• Knowledgeable on using HR online forms and familiar with SAP system.
• Writing labors work reports, verifying work hours and checking their overtime hours.
Administration Management:
• Technical writing; official memos, letters and records keeping.
• Conducting researches and assisting in business & marketing plans.
• Handling all sort of official correspondence; outgoing and incoming faxes, emails and postage.
• Arranging appointments and meetings, booking & reservation of tickets, hotels and cars.
• Preparing forms, filling in them, answering phone calls and taking messages.
• Writing checks, receiving and payment receipts.