General Manager
CTPC
Total years of experience :21 years, 2 months
- Develop and implement strategies for revenue and profit growth (50% turnover growth within two years)
- Assume profit and loss responsibility for the company
- Directing various business departments to ensure the smooth running of the company
- Develop high-level key client relationships to grow customer base by 150%
- Resolving contractual and commercial issues and disputes
- Developing positive direct relationships with key business contacts
- Improved and maintained CSI through the implementation of proactive, customer-oriented sales and service management techniques
- Ensuring that best practice is followed in safety, legality and quality of service: oversee processes for quality management : under ISO17025 Accreditation
- Developing and supporting a cross functional culture of continuous improvement.
- Recruit, develop and performance manage staff to establish a top performing team
- Maintain strong relationships with key contacts in existing accounts and develop new accounts
- Develop incentive and marketing programs for customers
- Business prospecting and bidding
- Provide quotes on major projects and manage account transitions
- Liaise between the technical team and clients, as well as senior management and stakeholders
- Assessment committee member of bid to tender of the technical equipment and assistance of CTPC according to European Union procedures (10M€)
- Managing a technicians team, by checking out the application of described procedures by standards and the deadline recommended by the client
- Senior consultant of National Agency for the Promotion of SMEs (ANPME)
- Assist companies (especially SMEs) in their projects: Quality improvement, organisation, Strategy definition, Investment assessment.
- R&D Project Manager: Development of new plastic product and raw materials
- Project Manager of several projects financed by international institutions: European Union, Spanish Cooperation, GIZ, European and Moroccan funds…
- Develop management tools to measure and analyse financial and operational information (Financial ratios, KPI, sales forecasting platform, product pricing, and management reports).
- Provide technical inputs in the field of financial analysis, budgeting and results reviews, project design and implementation, monitoring of projects.
- Day to day management of engineering team including work allocation, recruitment, budgeting etc.
- Project manager of the Accreditation self-validating supplier Renault.
- Managing Technical Committees of Standardization works to draw up new Moroccan standards
- Project manager in charge of collaboration with foreign organizations (international cooperation)
- Elaboration of a promotion and training program on the health and safety management.
- Preparation of weekly and monthly reports to the senior manager
MBA International Paris
Master of Finance
Engineer in Mechanical design and manufacturing