Sales Executive
CRUCIANI
Total des années d'expérience :13 years, 4 Mois
• describe a product's features
• demonstrate its use
• show various models and colors
• explain the features of various models
• provide information about warranties, the meaning of manufacturers' specifications, and the types of options and financing available
• make out sales checks
• receive cash, checks, and charge payments
• bag or package purchases
• give out change and receipts
• Facilitate visitors need, entertained some of the customer’s inquiries, guide them through the pavilion and ensures proper protocols.
• Attended the VIP visitors appropriately and professionally.
• Ensures awareness of the operations for the establishment in all zones in order to be able to rotate between zones.
• Coordinates on the daily inventory of consumables and supplies for the establishment and reports any of lack stock.
• Deals with members of the public in a polite and courteous manner ensuring outstanding experience.
• Answers all queries in a professional manner.
• answer calls professionally
• respond to customer inquiries
• research required information using available resources
• handle and resolve customer complaints
• provide customers with product and service information
• enter customer information
• process orders, forms and applications
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
at Emaar Retail Location: Dubai, United Arab Emirates Completion Date : March 2012 Dealing with Complaints Emaar Retail 2012 Dubai Mall Health and Safety Emaar Retail 2012 Awareness Training Dubai Mall Dubai code of conduct Emaar Retail 2012 Dubai Mall
Communication skills Training OFPPT 2011 Casablanca, Morocco Offshore Accounting OFPPT 2011 French & International Standards Casablanca, Morocco