Oracle Specialist - OFSAA - Data Warehouse/BI and ETL
Barwa Bank
Total years of experience :16 years, 2 months
- Co-ordination with Business for all live Oracle applications
- Refinement of business requirements and scenarios
- Formulate/propose improvements
- Responsible for formulating change as per requirement its implementation and execution
- Co-ordination with Oracle for Support activities
- Co-ordination with PMO team for new upcoming applications
- Technical UAT of new applications and its data requirements
- Post-GO-LIVE support
- Also In-charge of the following task
o Patch and Release deployments
o Implementation of new/change in ETL
o Design and Maintenance of Data Warehouse
o Daily execution of workflows and batches and Security Management
o Implementation and development of Reports on business requirement
Techlogix Pakistan Pvt. Ltd From June 2009 to date
• Principal Techno-Functional Siebel CRM Consultant
Siebel 8.1 Implementation -Askari Bank Ltd, Pakistan
Our Client ASKARI Bank Limited, a dedicated Bank, Incorporated in Pakistan, We designed and developed Siebel CRM Solution for them, which include Siebel Financial.
Responsibilities
* Involved in all pre-project correspondence and sessions for finalizing Scope of Work and Contract for the project
* Discovery workshops for the planning and scoping of the implementation project, Gap Analysis
* Analyze the client's requirement and understand business process flows
* Refined business scenario into a System's Requirement Specification documentation
* Worked as a team lead for Configuration and Data loading Team and also perform some application administrative tasks
* Delivered training sessions to end-user
* Led GO-LIVE activities.
* Bug-Fixing and Change Requests.
Siebel CRM Expertise
System Experiences
- Configuration and Customizations
- EAI EIM / Data Migration
- Administration
Siebel Modules Implemented:
Siebel Verticals Applications
• Finance
• eCommunications
• Hospitality
Siebel Horizontal Applications
• Sales, Service and Marketing
• Call Center
• Campaigns Management
• Credit Origination
• Needs Analysis/Applications
• Solutions
• SmartScript
• Message Broadcasting/Alerts
• Call Reports
• Reports
• Correspondence
• Proposal and Presentation
• Price Management
• Quote Management
• Order Management
• Case Approval
CRM Tools:
Siebel CRM
Microsoft Dynamics CRM
Sugar CRM, Vtiger CRM
ETL:
InfoSphere DataStage - IBM
Informatica v9.1
Automation:
Oracle Policy Automation
Database:
Oracle 9i, SQL Developer
MS Access
Business Intelligence:
Oracle Business Intelligence Enterprise Edition 10.1.3.4
Integrated Technology Partners From Feb, 2008 to May 2009
• Siebel CRM Consultant
Integrated Technology Partners
Siebel Implementation - Segthor, Portugal - 4 Months
Segthor provides CRM for Hospitality in Portugal and around the world.
• Worked as member of the configuration team
• Integration of systems through Web Services
Siebel 8.0 Implementation - Cybernet, Pakistan - 5 Months+
Our Client CYEBRNET, is the largest internet service provider in Pakistan. I have played a pivotal role in the Siebel Implementation for their Contact Center. We designed and developed Siebel CRM Solution for them, which included Siebel Communications 8.0. I have fully participated from day 1 in all phases of the project including Discovery, Design, Build, Testing and Training.
Siebel 7.8 Implementation - EGIBL, Pakistan - 5 Months+
Our Client EGIBL, a dedicated Islamic Commercial Bank, Incorporated in Pakistan and sponsored by leading investors from the United Arab Emirates and Saudi Arabia, aims to become a major player in the rapidly growing Islamic banking industry. We designed and developed Siebel CRM Solution for them, which include Siebel Financial and Siebel CTI Integration.
Graduation> Bachelor of Computer and Information Systems Engineering at NED University of Engineering and Technology Karachi, in the year 2007
Secured 41th Merit Position in the Annual Examinations of Board of Intermediate Education Karachi, From Government Dehli College.