Business Development Manager
ITL World - Travel Management Company
Total des années d'expérience :10 years, 2 Mois
- Developing new and existing business relationships.
- Developing strategies to hit or exceed sales targets, regardless of the size of the outlet or products offered.
- Presenting ITL World to potential clients through direct communication in face to face meetings, telephone calls and emails.
- Ensuring all sales opportunities to ITL World are captured and explored.
- Creating all client proposals, contracts and any further documentation, following ITL World procedure.
- Handling top corporates accounts in the Central region and providing them with a platform to issue the full spectrum of travel and event management solutions.
- Responsible for all events and tradeshows to attract and grow new business leads and contacts.
- Establishing strong cordial relationships with owners and main decision makers of entities.
- Having awareness of key market players.
- Responding to tenders and requests for information in a timely manner.
- Managing and developing existing relationships and attracting new clients.
- Providing professional advice and cross-selling a broad range of banking and investment products.
- Performing regular customer contact and portfolio review.
- Maximizing income from portfolio by understanding clients’ requirements.
- Serving as a brand ambassador for the culture and values of the bank during interactions with clients and in public behavior.
- Educating the customer about the organization’s services and products and directing them towards available resources for self-help.
- Maximizing opportunities to up-sell or cross-sell company products and services.
- Responsibility for introducing new products and services to customers.
- Generating outbound calls to target active investors.
- Achieving quarterly sales targets and increasing market penetration within the area.
- Processing inquiries in response to both basic and complex client requests.
- Developing sales plans for existing and future customers.
- Retaining existing and attracting new customers.
- Growing profitable business by developing and strengthening the relationship with high worth new customers.
- Identifying and meeting customer requirements through providing distinctive products, wealth management solutions and financial planning services via the wealth manager.
- Ensuring superior customer services that ensure a high level of customer satisfaction in a cost effective manner.
- Contributing to a sales culture within the Premier Center by product penetration, cross selling and referral activities.
- Maintaining operational standards in order to maintain the integrity and essence of the Premier brand in the kingdom of Saudi Arabia.
- Supervising day-to-day HMI/GIMIS operations.
- Production of monthly/quarterly cost centers reports as well as product and customer profitability reports.
- Assisting in preparation of bank Annual Operating Plan (AOP).
- Being a key member in the team implementing the HMI (CPRs/CPLs) System.
Co-op Training