zain Alzubi, Call center shift manager

zain Alzubi

Call center shift manager

Contact center company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Archeology
Experience
5 years, 3 months

Share My Profile

Block User


Work Experience

Total years of experience :5 years, 3 months

Call center shift manager at Contact center company
  • September 2016 to January 2017
call center supervisper-acting call center manager at synoptic
  • Saudi Arabia - Riyadh
  • December 2012 to July 2014

Mange call canter team (females)

Mange all the operational issues

Reporting to all connected departments

Train the employees

interview the new employess

Quality Assurance agent at Synoptic information/stc project
  • Saudi Arabia - Riyadh
  • June 2012 to December 2012

Quality assurance agent in synoptic information company,
Quality assurance in STC project

coach at my gym fitnees kid...cutomer service at My Gym
  • Saudi Arabia - Riyadh
  • February 2012 to May 2012

teacher and coach at my gym which is a fitness kids gym located in riyadh .
customer care and sales agent

customer service agent at Orange jordan
  • Jordan - Amman
  • March 2008 to May 2009

customer service agent
tecnical support
sales support

HR Officer at (JHA) jordan hotel association ,,orange custmer care support,jordan
  • Jordan - Amman
  • July 2007 to February 2008

Manage the employess files
Job description
communicate with other depatrtments

Education

Bachelor's degree, Archeology
  • at university of jordan
  • June 2007

Specialties & Skills

Customer Service
Administration
Call Center Development
Call Center
MS word,,,internet search,typing in good way

Languages

English
Intermediate