Business Process Owner - SAP HCM
Al Kifah Holding - Corporate
Total years of experience :15 years, 0 months
BPO for SAP HCM implementation and streamlining the process and policies for all the subsidiaries under the corporate function
Understanding the business requirement for 28 subsidiaries under the corporate and streamlining their policies as per their unique nature of business and standardizing all the other policies as per the corporate policy without deviating from the labor laws
Point of contact between the POK’s, business and consultant’s with alignment of PMO for all the developments to SAP HCM
Managing the BUPL and data stake holders for their roles and collaborations for smother transition from legacy system to HCM
Coordinating closely with HR Director for acquiring approvals, escalating the issues and updating the developments
• Functioning payroll activities and running DME for the company codes under which new BCM project is assigned
• Configuring of new banks and its details along with the amending the previous banks in BUKRS and MOLGA
• Coordinate and support SAP PI and BCM consultant along with the client employees
contracted through BESTAPPS
- Evaluates the actual position of the project, compares the actual state with the desired state, and takes corrective actions if required
- Market research on available products & neglected services by competitors and fill the gap with the concealed technologies and strategic services
- Coordinating and leading the marketing executives to the potential clients and making strategies to enter the market with the new trend
- Meeting the potential clients and discussing the project scope and financial terms
- Track and coordinate the progress of the project on a day-to-day basis to ensure that the project is on-track by the technicians and the project owner(client)
- Ensuring active engagement of team members by delegating of tasks to the appropriate technician both on a long term and on a day-to-day basis
- Ensuring adherence to quality standards by ensuring quality standards of the technicians and by using quality control checklists and ensuring compliance with safety standards
- Application of various project progress methods to ensure the project schedule is on track to meet deadlines
• Reporting to the corporate ME office in UAE with the real-time assessments, findings & pictures as per the standards
• Evaluate the staff plan to ensure & enhance the apparel display for the monthly campaign launch and ensure all the trade marketing products such as table talker, rail talker, hanger talker and shoe talker are supplied in estimated quantities and the supporting stickers are implemented in the store by trade marketing division
• Ensure all the staffs are trained to implement the trade marketing products on the correct apparel and follow correct measures of Brand Retail Standards.
• Evaluate if the VMs & Sales representatives are segregating the apparel on display by family, sub-families, category and types of product correctly without hassle to buyers.
• Evaluate if the floor area is segregated as per the floor plan and fixture plan which are designed prior to the installation of the floor fixtures by gender, product type and brands and all the gondolas, fixtures, tables, walls, hanging bars, accessories section and cashier areas are highly visible to customers at the time of their floor journey,
• Evaluate the stock in the store room and see if all the products and apparel are kept segregated as per their family and type.
• Responsible for maintaining all the master data for employees and reimburse benefits for employees serving in KSA region. (Master data & Cost Center Maintenance, Payroll, Off Cycle Payroll, Loans & Recovery)
• Data upload for GOSI declared salaries; employee data, appraised salaries, bonus, provisions, deductions for KSA employees, complying and maintaining policy & procedure and labor law.
• Coordination & alignment with Finance department for running payroll, employee payments & deductions, employee budgeting, auditing, cost analysis, maintaining provisions & cost centers
• Coordinate with IT dept. for new rollouts projects, upgradations, new developments, issues, process improvement, compiling the system as per the organization’s policy & procedures and labor law
• Coordinated with OD Director for all the corporate staffs, area managers, department heads and supervisors serving throughout the KSA for their employee’s appraisals, queries and feedbacks for their staffs and also for updating their cost centers according to the fiscal year budget and roles assigned
• Core Team member during Implementation and was involved with consultants during the implementation, blueprint, user testing and training phases and supported, trained, managed other users and audited the process
• Buffering in between the management and implementation team for understanding the present process, examining & analyzing the as is document, process mapping, BBP, gaps analysis, user testing, authorization matrix
• Process improvement by adding different infotypes and wage types to facilitate with the localization, GOSI & special needs requirements and customized reports for management and better access to functionality to end users
• Error-Free data extraction, filtering, conversion, validation, migration and LSMW upload from ERP to SAP
• Highly involved in creation, updating and amendments of training manuals for end users, power users and corporate staff along with providing them role specific training sessions and discussing present issues and future developments
• Preparation of project prerequisites by understanding the roles and functionalities of the process along with the roles from administrators, supervisors and managers on which the as-is document and authorization matrix is finalized
• Alignment for preparation of UAT, training manuals and providing training to end users & variant creation
• Creation of organizational units & positions along with defining of cost centers and creation of company hierarchy
• Onsite project support to offshore consultants to resolve the client critical issues and new assignments
• Assistant to Head of IAD with all the operational & administration and assist IAD in Tele Money audit
• Assist to handle audit reports and audit findings; organizing them and providing it to the concerned dept. with secured channel to maintain the secrecy of the division and the audited department
• Manage the reports for senior auditors, audit managers and audit heads and coordination with audit team to assist in auditing, compliance tasks along with organizing and standardizing the division as per standards
• Maintained the department needs, meetings, travel requests, audit plans, reports, secured files and EPAP of staffs. & close coordination with IT desk support on various issues raised in IAD
Promoted as DRU Officer to screen business operations and Tele-Money centers for money laundering and invalid transactions
• Monitoring all the operational functions, TMC’s and the client contracts for approving their transaction further after rechecking their compliance to SAMA and Audit guidance.
• Verify and monitor the money laundering, multiple transactions and unauthorized transactions.
• Approve/disapprove the TM branch manager’s approvals if not complying with the Audit and SAMA compliance
Business Operations Executive for Tele Money Division in Arab National Bank
• Maintain Remittance, Amendments, Callback, and rejected transaction on daily basis and keep a close follow up on those with reconciliation.
• Coordination with 78 TMC’s for their queries and amendments/ rejected transactions and guiding proper administrating ethics when it comes to entering data in correct format.
• Tally all the transaction files sent to the corresponding bank and reconciling all the returned transactions.
Assist in recruiting staff for the company with the Managers of Recruitment
Accompany directors in meetings for assigning agendas and planning
Present presentation to the employees of the company on various developmental prospects.
Hire/Retire/Terminate and Transfer employees from business sectors
Provide salaries to the employees and maintain their record
Maintain all bank records, cash in hand and petty cash records
Maintain Accounts of All Receipts and Payments of the Organization
Maintain the Fi-HR, MM-Fi & SD-Fi mirror documentations for audit and reconciliation
Cost & Corporate Accounting
