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Ziad BOU CHACRA

Head of IT

BoB Finance / Western Union (Bank of Beirut)

Location:
Lebanon
Education:
Master's degree, Business and Management
Experience:
16 years, 2 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  16 Years, 2 Months   

March 2013 To Present

Head of IT

at BoB Finance / Western Union (Bank of Beirut)
Location : Lebanon - Beirut
- Managing, controlling the status and closing of all the IT related projects. I am responsible of contacting any external third party and coordinating with the different BoB (Bank of Beirut) departments needed in order to deliver the project successfully. In addition, I am responsible of providing full technical supporting to all BoB Finance teams in order to satisfy their needs. Below are some tasks tackling my responsibilities:
- Gathering business requirements and needs from the different departments to facilitate their work and to upgrade the different systems at hand.
- Analyzing the business requirements and find the best solution in order to communicate them to the development company. The solutions should acquire the requester’s approval and well integrated in our systems, as they should apply to the security policies set by “Bank of Beirut” risk department.
- Handling the communication with the different BoB departments in order to brief them about the project and assign them the needed tasks in order to deliver the project.
- Following-up with the different third party companies to get updates of the requested changes.
- Applying full testing scenarios for the requested updates on the testing environment before giving the final approval to deploy them on production.
- Documenting all the meetings, business needs and technical specifications.
- Doing in house development. I am responsible of developing any business requirement that is feasible of being implemented in house. Creating .NET solutions (Web Services, Web applications, SharePoint applications, CMD, Windows applications) and generating reports (from SQL or SSIS) that do not require any support from a third party company and do not break any legal clause within the contract signed between both parties.
- Applying different financial calculations based on the rules set by the accounting department on the different services provided; the calculations are performed over SQL server.
August 2009 To February 2013

Senior Sharepoint Developer

at Netways
Location : Lebanon - Beirut
- SHS Internet (School Health Services, UAE): SharePoint 2010; creating custom web parts, workflows, lists and sites definitions and configuring the membership providers.
- Purple (Byblos Bank Intranet, Lebanon): SharePoint 2010; Visual Studio 2010 BCS and creating custom web parts on a credit application. In addition creating SSIS package in order to read items from excel file and inserted in SharePoint list.
- SEHA Internet (Abu-Dhabi - UAE): SharePoint 2010; Architecting and modeling the FSD (Functional Specification Document).
- Bank of Beirut Intranet: Migration from SharePoint 2007 to SharePoint 2010; correcting InfoPath forms and adjusting the designs inconsistencies.
- BoB Finance Internet (Bank of Beirut Finance, Lebanon): SharePoint 2010; Creating workflows, developing new web parts in addition creating SSIS packages to read data from third party applications and save them into SharePoint lists, and then to export data to text files.
- SGBL Internet (Société Générale de Banque au Liban, Lebanon): SharePoint 2007; creating custom web parts and user controls, custom columns, content types and lists using features.
- QOC Internet (Qatar Olympic Committee): SharePoint 2010; Create custom web parts and user controls.
- AAE Internet (Arab Arts Encyclopedia, Qatar): SharePoint 2007; creating WCF services that read from SharePoint, SSRS reports that consume the WCF service, workflows and finally I had to create custom web parts and user controls.
- MOPH Internet (Ministry of Public Health, Lebanon): SharePoint 2007; Updating and creating new SSIS packages (SQL Server Integration Services) and custom user controls and web parts.
- MOW Internet (Ministry of Work, Bahrain): SharePoint 2007; Updating and creating new custom user controls and web parts.
- Tamkeen Intranet (Bahrain): Creating windows WPF (Windows Presentation Foundation) application using Visual Studio 2010 and Silverlight.
- Tamkeen Intranet (Bahrain): SharePoint 2010; creating custom web parts that read from BCS (Business Connectivity Services).
- SKMC Internet (Sheikh Khalifa Medical City, Abu-Dhabi): SharePoint 2007; creating custom web parts and user controls, custom columns, and content types using features.
- Musanada Intranet (Abu-Dhabi): SharePoint 2007; creating custom web parts and user controls, custom columns, content types and lists using features.
- SAI Intranet (State Audit Institution, Abu-Dhabi): SharePoint 2007; creating custom web parts and user controls, custom columns, content types and lists using features.
June 2009 To August 2009

Delphi Software Developer

at Data Development Designers
Location : Lebanon - Beirut
- Coding with Delphi Borland Developer 2006 and Building databases in MySQL (application involve accounting and inventory system)
July 2008 To May 2009

Technician Support

at StudioVision
Location : Lebanon
- Assistant Manager NLE (Non-Linear Editing)
September 2008 To February 2009

PHP Web Developer

at Internet Traders International
Location : Lebanon - Beirut
- Coding with PHP language using Dreamweaver environment
February 2008 To May 2008

Repair Center & Technical Support

at CIS (Computer Information Systems)
Location : Lebanon
- Answer to the customer’s calls and visit them on site to check the issues they have with their computers and printers.
April 2007 To June 2007

IT Officer

at Phoenicia Hotel
Location : Lebanon - Beirut
- Answer to the hotel guests’ calls and visit them to check the issues they have with their computers and network connection.

Education

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Let employers know more about your education; remember, be clear and concise.
June 2013

Master's degree, Business and Management

at Sagesse University - Lebanon
Location : Lebanon - Beirut
Grade: 3.65 out of 4
The main courses that I have acquired are Project Management, Organizational Behavior, Decision Making, Managing Global Corporation, Business Politics, Supply Chain Management, Accounting, Finance, Economics, and many more.
My thesis was about "The Application of Motivation Theories on Software Engineers: Success of Failure?". The hypothesis attained was that no matter which theory a software company wishes to apply, some motivational twists should be considered when dealing with its software engineers, due to their personality traits and to the complexities of the programming profession. Moreover, any motivational theory should not be taken as it is and integrated into the global strategy of the company that affects all the different departments equally, rather when it comes to the software engineers department is should be upgraded and accompanied with additional environmental and psychological steps. In addition, an online survey was posted and 66 submitters answered it, and the majority of the answers supported my hypothesis.
Consequently, my dissertation was graded 90/100.
June 2009

Bachelor's degree, Information Technology and Computing

at Arab Open University - Lebanon
Location : Lebanon - Beirut
Grade: 3.94 out of 4
I have a BS in Information Technology and Computing with Distinction (3.94/4) and a certificate from the Open University in Britain.
The final project was an automation software for testing applications. The testing was carried out by itself after specifying the steps and the expected outcomes. The final project was graded by 90/100.
June 2004

High school or equivalent, Primary & Secondary School

at Mont La Salle
Location : Lebanon
Grade: 14.5 out of 20
Primary & Secondary School and my graduation certificate was in General Math and I got 14.5/20 at the official state exam in 2004.

Specialties & Skills

ACCOUNTANCY

FINANCIAL

MEETING FACILITATION

MICROSOFT WINDOWS

POLICY ANALYSIS

REQUIREMENTS

SharePoint

SharePoint Designer

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

French

Intermediate

Italian

Beginner

German

Beginner

Training and Certifications

IELTS - Overall Band Score 7.0 ( Certificate )

Issued in: June 2020

MCTS 070-536 ( Certificate )

Issued in: January 2010

Linux Professional Institute – 101 ( Certificate )

Issued in: April 2015

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Swimming

Road Biking

Woodworking

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