ZEESHAN JEHANGIR, Sr. Accountant

ZEESHAN JEHANGIR

Sr. Accountant

Union Co-Operative Society

Location
United Arab Emirates - Dubai
Education
Master's degree, English
Experience
19 years, 1 month

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Work Experience

Total years of experience :19 years, 1 month

Sr. Accountant at Union Co-Operative Society
  • United Arab Emirates - Dubai
  • My current job since October 2014

Providing and interpreting financial information.
Analyzing change and advising accordingly
Formulating strategic business plans.
Developing financial management mechanisms that minimize financial and Operational risk.
Directly Involve with business segments for implementation of Process Re-engineering and building of KPI’s.
Conducting reviews and evaluations for cost-reduction opportunities.
managing a company's financial accounting, monitoring and reporting systems
managing budgets
keeping abreast of changes in financial regulations and legislation
Making of Annual budget, segment wise as well as Branch wise.
Ensuring effectiveness of the system from the data delivered in respect of quality, accuracy and segmentation

FINANCIAL ANALYST at silkbank
  • Pakistan - Karachi
  • March 2013 to October 2014

 Responsible for sending daily MIS to the Management.
 Making DASH BOARD for the Bank and Business Segments, for the monitoring of day to day progress
 Coordinate with ITD for the automation of Manual reporting process.
 Designing, implementing and Development of Monthly performance reports.
 Sole responsible for the development of APR (Account wise performance Report).
 Creation of Monthly Business News letter to CEO.
 Support, senior management, finance colleagues, to ensure that financial targets are established, and understood
 Ongoing coordination with finance department on SBP reporting requirements.
 Making of Annual budget for the Bank, segment wise as well as Branch wise.
 Ensuring effectiveness of the system from the data delivered in respect of quality, accuracy and segmentation
Key Competencies:
 Analytical Skills
 Ability to work as a part of a team
 Ability to report and provide information
 Creativity
 Organizational Skills

FINANCIAL ANALYST at KASB BANK LIMITED
  • Pakistan - Karachi
  • May 2008 to February 2013

 Supervise the MIS team
 Manage the collection and primary review of retail performance information against budget
 Undertake tailored and timely analysis of variances and underlying causes
 Ensure regular monitoring is undertaken in retail portfolio
 Review daily, weekly and monthly MIS for the retail business(including all aspects of the retail business)
 Undertake analysis to understand and resolve performance issues as they arise
 Identify performance trends and articulate implications for business performance
 Ensure that the business is provided with robust and sufficiently detailed reporting and analysis tools
 Support, senior management, finance colleagues, to ensure that financial targets are established, and understood
 Ongoing coordination with financial department on reporting requirements
 Take personal responsibility to identify areas of performance improvement for self and team
 Ensure regular monitoring on actual Budget according to the actual achievements (MPR)
 Ensure proper training to branches retail staff on Retail MIS reports
 Review the annual branches forecasted budget
Technical Competencies:
 Accuracy
 Time Management
 Organization Skills
 Computer Skills, especially Excel MIS office
Behavioral Competencies:
 Analytical Skills
 Ability to work as a part of a team
 Ability to report and provide information
 Creativity
 Organizational Skills

MANAGER SERVICE QUALITY at KASB BANK LIMITED
  • Pakistan - Karachi
  • January 2008 to April 2008

 Conduct Quality reviews and Meetings with other Segments
 To Help in development and implementation of Service Management Program
 To facilitate, Train and Coach the segments for better Improvement in Service Measures
 To support the Group for Business Planning and Yearly Budget.
Responsibilities include the following:
 Identify & Development of Internal Service Measures for Segments
 Monitoring of the ISMs Implementation in area of responsibility of Results and Action Steps
 Identify, Develop and implement Continues improvement activities in the areas of responsibility
 Ensure that Financial analysis are prepared and monitored for all segments
 Preparation of Yearly Budgets / Forecast.

COUNTRY MIS COORDINATOR at KASB BANK LIMITED
  • Pakistan - Karachi
  • November 2006 to December 2007

 Performance matrix
 Coordinating with colleague to resolve complaints at the earliest and seeking their assistance to determine Root cause analysis.
 Team Member for making the budget for Branch Banking.
 Providing Day to Day progress of the Department for the Bank
Responsibilities include the following:
 Controlling 02 MIS Coordinators for the Division.
 Maintain daily and monthly MIS of the unit.
 Providing Monthly Financial Scenario for the department
 Counseling department for the Quality and Cost for the Bank
 Controlling Portfolio for other Region
 Conducting In house training for the Division

AMEX – Product Specialist (Customer Contact Center) at UNION BANK LIMITED
  • Pakistan - Karachi
  • January 2006 to October 2006

 Performance matrix
 Conducting In-house training for product changes, promotions and also involved in conducting refresher courses.
 Coordinating with colleague to resolve complaints at the earliest and seeking their assistance to determine Root cause analysis.
 Trained and currently supervising a team of following individuals
25 Online Bankers (Outbound Call Center Agents)

Responsibilities include the following:
 Maintain daily and monthly MIS of the unit. (Outbound).
 Training of new Online Bankers (Outbound)
 Supervising out bound call unit to meet Card Business expectation

Online Banker Centralized Customer Contact Center (Call Center) at UNION BANK LIMITED
  • Pakistan - Karachi
  • February 2005 to December 2005

• Responsible for giving first level information to customers such as account balance, American Express card balance, currency rates, location of branches etc.
• Maintenance in Customers’ accounts. This included
 Account activation
 Internal transfers (including card payments)
 Third party transfers
 Stop payment on cheques
 Updating permanent nature information on the system.
• Responsible for receiving of instructions for new chequebooks, account statements, balance certificates and other banking instruments.
• Maintenance of American Express Card. Primary responsibilities included herein are
 Card activation
 Marking of lost/stolen card
 Cancellation of card
 Statement generation
 Card delivery request
 Reward points redemption
 Updating permanent nature information.
• Satisfying customers by providing solutions to their banking problems
• Marketing of various UB’s banking products from Customer Contact Center end.
• Resolving issues relating to merchants. This also involved prioritizing certain high net worth customers.
• Also remained as a system training coordinator for the department.
• Supervise daily and monthly MIS of the unit. (Inbound)

Education

Master's degree, English
  • at University og EAST
  • June 2009
Master's degree, MBA - Banking and Finance
  • at PIMSAT University
  • July 2007
Bachelor's degree, BACHELORS IN COMMERCE
  • at Karachi University
  • December 2004
High school or equivalent, COMMERCE
  • at HIGHER SECONDRY SCHOOL CERTIFICATE
  • May 2002

Specialties & Skills

Budgeting
Financial Modeling
MS OFFICE

Languages

English
Expert
Urdu
Expert