Admin/HR Assistant
Bahria Town (Pvt) Ltd
Total years of experience :21 years, 11 months
Manage the entire administration functions, under the guidance of Senior Manager Admin.
Coordination with all concerned departments to handle administrative & other issues.
Ensuring submission of daily progress report by all the departments and surprise visit (workshop, Fuel Station, Warehouse, Mess, Explosive Magazine & Other concerned departments)
Involves in all extra duties when required.
Supervising admin Staff and drivers.
Handling attendance system, Payroll, purchase cycle, warehouse management, mess, machinery maintenance chart etc.
Maintaining Attendance System & Records and overall monitoring of payroll preparation and finalization.
Dealing with HR Issues i.e. Scheduling Interviews, Hiring, Orientation, training and other HR correspondence.
Coordination with all departments to meet daily work requirements.
Daily Submission of HR Report.
Involve in all the arrangement of VIP's Visits & Protocol.
Preparing all monthly reports i.e. Fuel, Machinery, HR.
Assist customers in obtaining loans from banks.
Verifying the documentation and other necessary formalities.
Support customers in obtaining mortgage loans from banks and other referral sources.
Evaluate financial needs and requirements of the customers.
Determine appropriate products to meet customers' financial needs.
Recommend right financial product and service solutions to customers.
Receive Record Information from various departments for preparation and entry into the data processing system.
Reviews data to ensure accuracy.
Receives and responds queries through knowledge of computer terminal and manual file system.
Performs related duties as required.
Deal directly with customers either by telephone, electronically or face to face
Despond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle inquiries and complaints
Perform customer verifications
Process orders, forms, applications and requests
Direct requests and unresolved issues to the designated resource
Manage customers' accounts
Keep records of customer interactions and transactions
Record details of inquiries, comments and complaints
Record details of actions taken
Manage administration
Communicate and coordinate with internal departments
Follow up on customer interactions