Senior Officer Collection Support & Legal
Amlak Finance PJSC
Total years of experience :19 years, 9 months
Job responsibilities include:
• Handling legal portfolio, review cases before filling the legal case, assign cases to
my team member and External Agencies.
• Following and negotiation with legal cases for out of court settlement.
• Work hard to reduce Delinquency Rate for legal portfolio.
• Work closely with legal department and review the application, documents and
statements before filling the case.
• Handling the expert cases and attends the meeting to explain the calculations,
respond to expert inquiry and review the expert reports and submits the
commentary for our lawyers.
• Maintaining management reports and MIS pertaining to legal portfolio.
• Mange the external agencies and allocating the cases to agency, follow up with the
agency on all cases assign to external agencies and manage the settlement and
collection.
• Daily review the accounts handled by the team in the system and give proper instruction on the basis of their feedback.
• Perform other duties and responsibilities as assigned such as preparation of special reports and/or other managerial information as required for management for accurate decision support.
• Review reschedules applications, Coordinate with credit and operations about reschedule process.
• Handling cash collection receipts book and criminal cases release book.
• Involved in the process for presenting cheques of delinquent customers, File and Release police cases after obtain necessary approval.
• Handling high O/S accounts and developers finance accounts.
• Handling foreclosure accounts, Recommended, Hold and Cancellation of Foreclosure action.
• • Handling Execution cases and collecting the money awarded by the court and Re-acquisition of the assets.
Job responsibilities include:
• Handling all Kinds of accounts for Many Banks (HSBC - ST.CH - RAK - EMB - ABN AMRO - ARAB - AMEX - CITI - NBD - DUBAI) Bucket- Written off accounts .
• Handling Credit Card accounts from bucket 1 and above.
• Handling skip, written off .
• Calling delinquent customers in side the country and out side, for overdue payments .
• Involved in the process for presenting cheques of delinquent customers.
• Request to file repossession cases against difficult, skip and un-contacted customers.
• Prepare new settlement for customers doing reschedule or takeover, checking all documents as the bank’s policy.
• Prepares Daily / Weekly / Monthly Target plan for the team and daily monitors the recovery.
• Follow up with credit department to check the reschedule deals approvals then follow up with credit operations for disbursal.
• Prepares the Field visit target for External Collectors and daily take Feedback for the same.