Software IT - Development Team Supervisor
SolexPLUS
Total years of experience :21 years, 10 months
1- Programming:
• Implemented PAMS system using .Net technology and SQL Server Database for operations department as the Software System for the call center company including Attendance System, CRM, Quality Management System, Training Evaluation, Time Scheduler, Online Exam, FAQ, APR, and online Dashboard.
• Implemented Data Loader Application for HR and MIS to process Excel sheets from other systems and generate new reports is being used in COPC certificate and administration needs
• Translated business requirements and functional specifications into creative software solutions, code modules, and stable application systems.
• Performed quality assurance and integration testing for completed projects ahead of deployment.
• Engaged in new technology by using Machine Learning and AI technology to develop a statistical system on data.
2- Female department supervisor:
• Enhanced operations by translating senior management directives into actionable department policies.
• Helped managers enforce procedures and protocols with effective training strategies.
3- Trainer:
Trained project managers and team leaders on PAMS system to guide their teams in using the application.
Developed surveys to identify training needs and evaluate trainees' feedback.
Middle East DataLine, KSA-Jeddah, Virtual Company
Software Engineer
Projects have been accomplished are:
• Emaar Middle East Official Website:(CMS)
System analysis and web development for the whole website, using ASP .Net
by CMS all content of the website can be managed by the Emaar team
• ToysRUs portal system
System Analyst for Toys R Us in Saudi Arabia:
The project was Website mainly consists of two parts:
1. CMS(Content Management System) which is an administration page for the whole website
2. The website with its content, which has a loyalty program based on sales points collected by customers
• EWT (English Word Trainer)
Desktop Application help students to learn English words
Programming Language: C#
Database: Microsoft Access 2003
• EHR (Electronic Health Record)
It is a project for master's student and was applied for a doctor in a hospital
Programming Language: C#
Database: SQL Server 2005
• Supervisor for graduation projects in various faculties
o AQMS Air Quality Monitoring System
o Health and Fitness Club
o E Commerce
o ICR International Conference Researches.
o Wedding Planner.
o Network marketing.
o Kids facebook.
• PME
Developer and technical manager for the following tasks
o Mobile application reads weather information from XML file
Programming language: VB .Net
o Flash file contained in an ASP Page, load data from xml file to view on the flash
# Programming Diploma instructor for teaching and giving practical training to:
- VB.Net environment for desktop applications
- Database Management Systems for using SQL Server 2000
- Web Development: ASP. Net using VB .Net, and JavaScript
# ICDL Course: (Microsoft Office 2003, Windows XP, Web tools)
Honored as Instructor of the month for November 2008
Team Leader for:
WASS Project using C++ Language
LMS Project using C# Language
AIS Project using C# Language
I was resposible for System analysis, development (Wass Project), and team mangement
Part of Team in TASchool System
- C# (.Net) programmer on TASchool Project for 2 years of developments
It was training period during study, but I could get the trust to work on the Syrian Commercial Bank Project, which was developed by Oracle 6i
For My graduation Project I've worked for ministry of Health using Java Language to develop E-Government Solution
and It was considered as the best project of all in the collage
I am currently studying for a Master's Degree, I have a project in Machine Learning for Call Center data to create a predictive system