Zeina AbuGhaida MBA SPHRi, HR & Admin Manager

Zeina AbuGhaida MBA SPHRi

HR & Admin Manager

DADA Group

Location
Jordan
Education
Master's degree, Business Administration
Experience
14 years, 0 months

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Work Experience

Total years of experience :14 years, 0 months

HR & Admin Manager at DADA Group
  • Jordan - Amman
  • My current job since January 2023

Reporting to General Manager


Areas of Expertise
Strategic Human Resources Management: Spearheading HR strategies that align with organizational goals, driving workforce productivity, and elevating employer branding.

Talent Acquisition & Retention: Mastery in full-cycle recruitment, crafting competitive salary structures, and designing benefit packages that attract and retain top-tier talent, reducing turnover rates.

Performance & Rewards Management: Developing and implementing performance appraisal systems and incentive programs that boost employee engagement and propel business targets achievement.

Organizational Development & Restructuring: Initiating change management strategies, streamlining administrative processes, and optimizing organizational structures for superior operational efficiency.

Training and Career Development: Orchestrating comprehensive training plans based on identified needs and coordinating career development programs that foster continuous learning and employee growth.

Succession Planning: Conducting thorough succession planning to ensure seamless transitions in key positions, mitigating risks, and sustaining organizational performance.

Employee Engagement & Satisfaction: Employing innovative engagement strategies and assessing employee satisfaction to build a positive work culture and align workforce with corporate values.

Compliance & Administrative Management: Ensuring rigorous adherence to labor laws, managing employee relations, and overseeing meticulous payroll administration, minimizing compliance risks.

Workforce Planning and Management: Evaluating workforce needs, addressing labor shortages, and liaising with department heads to maintain optimal staffing levels, enhancing overall operational readiness.

Leadership and Team Management: Cultivating a culture of accountability and innovation, empowering teams to achieve and surpass performance expectations.

Assistant Human Resources Manager at McDonalds
  • Jordan - Amman
  • May 2015 to February 2023

Reporting to Sr. HR Manager

Assistant Restaurant Manager at McDonald's
  • Jordan - Amman
  • April 2010 to May 2015

• Worked with different systems; Recruitment and selection, Food Safety, Training, Inventory Management, Safety and Security, Planned Maintenance.
• Arranged the paper work that associated and related to the store targets and Score Card, employee files, contracts, employee vacations, performance review, and product’s complaint.
• Monitored and edited the record of the employee’s attendance

Volunteer
  • August 2011 to October 2014

Loving Group, Hamzat Wasel Society, and One Heart Campaign to Relief Somalia, Jordan.

Administrative Assistant at Zad Academy
  • October 2011 to January 2012

Arranged the courses by matching times among teachers and students
- Maintained the communication with weekly newspaper, and academy activities
- Translated papers from English to Arabic.

Education

Master's degree, Business Administration
  • at Yarmouk University
  • February 2015

Thesis tittle: Measuring the Relationship between Managers' Emotional Intelligence and Employees' Job Satisfaction in Jordanian Telecommunication Companies, from Employees' Perspective.

Bachelor's degree, Biotechnology and Genetic Engineering
  • at Jordan University Of Science And Technology
  • September 2009

Biology, Chemistry, Calculus, Analytical Chemistry, Biochemistry, Immunology, Tissue Culture, Hybridoma, Hematology, Molecular Biology, Plant and Animal Biotechnology, Protein Biotechnology, Applied Microbiology, and Pharmacogenetics.

Specialties & Skills

self motivation
Climate Change Adaptation
Self management
Teamwork
Microsoft Office
CONTRACT MANAGEMENT
INVENTORY MANAGEMENT
RECRUITING
ADVERTISING
BENEFITS ADMINISTRATION
BUDGETING
BUSINESS STRATEGY

Languages

Arabic
Expert
English
Expert

Training and Certifications

Senior Professional in Human Resources – International (SPHRi) (Certificate)
Date Attended:
November 2020
Valid Until:
November 2024
Training of Trainers (TOT) (Training)
Training Institute:
Allies for Training and Development company, Jordan
Date Attended:
December 2014
​Customer Service Excellence (Training)
Training Institute:
Amman Chamber of Commerce Academy, Jordan
Date Attended:
June 2016
​HRM – Total Rewarding (Training)
Training Institute:
UT Consultation, Jordan
Date Attended:
October 2016
​Technical Writing Skills (Training)
Training Institute:
Integrated Methodologist for Development (MD), Jordan
Date Attended:
November 2016
Compensation & Benefits (Training)
Training Institute:
Management Laws Business Solutions (MBS), Jordan
Date Attended:
April 2017
​H.R.M.: Skills of H.R. and Career Development (Training)
Training Institute:
Amman Chamber of Commerce Academy, Jordan
Date Attended:
March 2018
​Talent Management based on Efficiencies (Training)
Training Institute:
Amman Chamber of Commerce Academy, Jordan
Date Attended:
April 2018
HR Psychometrics (Training)
Training Institute:
Amman Chamber of Commerce Academy
Date Attended:
July 2018