Zeina AbuGhaida MBA SPHRi, HR & Admin Manager

Zeina AbuGhaida MBA SPHRi

HR & Admin Manager

DADA Group

Lieu
Jordanie
Éducation
Master, Business Administration
Expérience
14 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 1 Mois

HR & Admin Manager à DADA Group
  • Jordanie - Amman
  • Je travaille ici depuis janvier 2023

Reporting to General Manager


Areas of Expertise
Strategic Human Resources Management: Spearheading HR strategies that align with organizational goals, driving workforce productivity, and elevating employer branding.

Talent Acquisition & Retention: Mastery in full-cycle recruitment, crafting competitive salary structures, and designing benefit packages that attract and retain top-tier talent, reducing turnover rates.

Performance & Rewards Management: Developing and implementing performance appraisal systems and incentive programs that boost employee engagement and propel business targets achievement.

Organizational Development & Restructuring: Initiating change management strategies, streamlining administrative processes, and optimizing organizational structures for superior operational efficiency.

Training and Career Development: Orchestrating comprehensive training plans based on identified needs and coordinating career development programs that foster continuous learning and employee growth.

Succession Planning: Conducting thorough succession planning to ensure seamless transitions in key positions, mitigating risks, and sustaining organizational performance.

Employee Engagement & Satisfaction: Employing innovative engagement strategies and assessing employee satisfaction to build a positive work culture and align workforce with corporate values.

Compliance & Administrative Management: Ensuring rigorous adherence to labor laws, managing employee relations, and overseeing meticulous payroll administration, minimizing compliance risks.

Workforce Planning and Management: Evaluating workforce needs, addressing labor shortages, and liaising with department heads to maintain optimal staffing levels, enhancing overall operational readiness.

Leadership and Team Management: Cultivating a culture of accountability and innovation, empowering teams to achieve and surpass performance expectations.

Assistant Human Resources Manager à McDonalds
  • Jordanie - Amman
  • mai 2015 à février 2023

Reporting to Sr. HR Manager

Assistant Restaurant Manager à McDonald's
  • Jordanie - Amman
  • avril 2010 à mai 2015

• Worked with different systems; Recruitment and selection, Food Safety, Training, Inventory Management, Safety and Security, Planned Maintenance.
• Arranged the paper work that associated and related to the store targets and Score Card, employee files, contracts, employee vacations, performance review, and product’s complaint.
• Monitored and edited the record of the employee’s attendance

Volunteer
  • août 2011 à octobre 2014

Loving Group, Hamzat Wasel Society, and One Heart Campaign to Relief Somalia, Jordan.

Administrative Assistant à Zad Academy
  • octobre 2011 à janvier 2012

Arranged the courses by matching times among teachers and students
- Maintained the communication with weekly newspaper, and academy activities
- Translated papers from English to Arabic.

Éducation

Master, Business Administration
  • à Yarmouk University
  • février 2015

Thesis tittle: Measuring the Relationship between Managers' Emotional Intelligence and Employees' Job Satisfaction in Jordanian Telecommunication Companies, from Employees' Perspective.

Baccalauréat, Biotechnology and Genetic Engineering
  • à Jordan University Of Science And Technology
  • septembre 2009

Biology, Chemistry, Calculus, Analytical Chemistry, Biochemistry, Immunology, Tissue Culture, Hybridoma, Hematology, Molecular Biology, Plant and Animal Biotechnology, Protein Biotechnology, Applied Microbiology, and Pharmacogenetics.

Specialties & Skills

self motivation
Climate Change Adaptation
Self management
Teamwork
Microsoft Office
CONTRACT MANAGEMENT
INVENTORY MANAGEMENT
RECRUITING
ADVERTISING
BENEFITS ADMINISTRATION
BUDGETING
BUSINESS STRATEGY

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Senior Professional in Human Resources – International (SPHRi) (Certificat)
Date de la formation:
November 2020
Valide jusqu'à:
November 2024
Training of Trainers (TOT) (Formation)
Institut de formation:
Allies for Training and Development company, Jordan
Date de la formation:
December 2014
​Customer Service Excellence (Formation)
Institut de formation:
Amman Chamber of Commerce Academy, Jordan
Date de la formation:
June 2016
​HRM – Total Rewarding (Formation)
Institut de formation:
UT Consultation, Jordan
Date de la formation:
October 2016
​Technical Writing Skills (Formation)
Institut de formation:
Integrated Methodologist for Development (MD), Jordan
Date de la formation:
November 2016
Compensation & Benefits (Formation)
Institut de formation:
Management Laws Business Solutions (MBS), Jordan
Date de la formation:
April 2017
​H.R.M.: Skills of H.R. and Career Development (Formation)
Institut de formation:
Amman Chamber of Commerce Academy, Jordan
Date de la formation:
March 2018
​Talent Management based on Efficiencies (Formation)
Institut de formation:
Amman Chamber of Commerce Academy, Jordan
Date de la formation:
April 2018
HR Psychometrics (Formation)
Institut de formation:
Amman Chamber of Commerce Academy
Date de la formation:
July 2018