Zeinab Osman, Teacher

Zeinab Osman

Teacher

Kirkwood Community college

Lieu
Etats Unis
Éducation
Master, Conflict Resoulation
Expérience
22 years, 11 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :22 years, 11 Mois

Teacher à Kirkwood Community college
  • Etats Unis
  • Je travaille ici depuis mars 2011

Teach core curriculum to high school and adults English as a Second Language learners, covering subjects such as Reading, Language Arts, and Writing. Actively preparing students for college placement Reading, Language Arts, and Writing standardized testing. Collaborated with faculty members on joint-class activities that included tasks such as:
•Teach English as a second language to beginners and intermediate students.
•Prepare class aids and setup visuals to enhance students experience.
•Engage students through activities to maximize their interaction and to break briers in groups.
•Maintained accurate records of attendance and students performance.
•Guided the learning process toward the achievement of curriculum and lesson goals.
•Provided private tutoring for students taking TOEFL exams

Manager à Peir One Imports
  • Etats Unis
  • septembre 2007 à février 2009

•Effectively managed 15 employees by delegating tasks and supervising sales
•Generated sales by providing excellent customer service
•Responsible for resolving employee and customer issues
•Created daily sale goals, employee tasks, floor plans, and weekly schedules
•Handled daily bank deposits while ensuring that daily sales paper work is balanced
•Processed and displayed new merchandise on the sales floor
•Responsible for visual merchandising
•Responsible for the development and training of employees to encourage potential growth of employees within the company
•Demonstrated effective communication and leadership skill

intern à MEDIATION SERVICES OF EASTERN IOWA
  • Etats Unis
  • août 2007 à mai 2008

•Attended a three-day workshop on Transformative Mediation
•Maintained and updated legal cases into database, and filed related paper work
•Assisted with design and marketing materials for workshops and seminars
•Observed, participated and provided feedback in mediations in Linn’s County small claims court
•Created and mailed brochures to organizations, Lawyers, mediators and businesses about workshops and seminars
•Created a database of contact information of those organizations, businesses and institutions contacted
•Prepared materials and agendas for all events
•Answered phone calls from lawyers and conducted surveys
•Planned and organized the Family Law CLE on dealing with High Conflict Personalities workshop
•Registered attendees and processes payments for workshops
•Attended monthly orientations with other small claims court mediators

intern à FLORIDA INSTITUTE FOR PEACE EDUCATION & RESEARCH
  • Etats Unis
  • janvier 2007 à juin 2007

•Participated in a 20-hour non-violence training workshop
•Worked one on one with the Director on two major projects: Nonviolence Charter and Non-violence Jail trail project
•Analyzed and reviewed minutes from previous meeting sessions and developed a finalized report
•Attended monthly conference meetings for new developments
•Attended a facilitated session with collaborative partners to finalize the writing of the Nonviolence Charter
•Prepared handouts and brochures for all meeting sessions
•Conducted extensive research for the Nonviolence Charter
•Scheduled all meetings and was responsible of communicating all the collaborative members of the dates
•Provided research for the Reversing the Jail trail portion of the Nonviolence Project

Store Manager à Floral Supply Mart
  • Etats Unis
  • février 1997 à septembre 2004

Began career as a sales associate, within three years promoted into store manager. Over saw all operation of a central store for six years. Took over day-to-day management including; staffing, training, purchasing, cost control and customer relations.

•Successfully created and maintained store budget
•Tripled seasonal profits by utilizing sales reports
•Administered weekly store meetings
•Responsible for human resource department especially in the recruiting, hiring, training, and development of new employees
•In charge of ordering, receiving, price changing, and damage claiming of all merchandise
•Assisted in the development, layout, and opening of new stores
•Doubled store profit margin on a monthly basis by analyzing summary reports of sales
•Set up store display on a daily basis to generate sales and promote new products
•Coordinated the handling, damages, claims and the flow of products through the warehouse
•Staffed and trained assistant managers and 15 sales associated in strong customer service environment
•Processed payroll for hourly waged employees and commissions for designers
•Stabilized employee turnover by boosting staff morale with incentives and recognition
•Motivated staff and coached them on responsibility, self management and quality work.

Éducation

Master, Conflict Resoulation
  • à Nova Southeastern University
  • juin 2010
Diplôme, TESL,TESOL,TEFL Certification
  • à Oxford Seminars
  • février 2010
Baccalauréat, International Relations
  • à Florida International University
  • mai 2004

Specialties & Skills

Language Skills
Customer Interaction Management
Team Management
Communication Skills
Public Relations
creative skills
Communication Skills
power point
MS Word

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

ESL, TEFL Certification (Certificat)
Date de la formation:
March 2011
Valide jusqu'à:
March 2011