Operation Support Centre
RTA
Total years of experience :14 years, 3 Months
- Managing to cover every area in Dubai with transportations.
- Controlling 4 main RTA Officers to feedback sites status.
- Sending backup transportation cars to the Malls, Hospitals, Bars & clubs etc...
- Receiving emergencies from Dubai Police or government sectors thru Walky-talky.
- Issuing fines to public transport and take actions when needed.
- Having full authority of blocking Taxi meters for any investigation appointments.
- Ensuring new employees are oriented to the organization, its policies, facilities, brand knowledge etc.
- Provide ongoing guidance to employees, often in the forms of ongoing coaching and counseling.
- I ensure that job descriptions accurately record the primary responsibilities, qualifications and terms for each job role in our group.
- Setting goals and objectives.
- Offering high quality of customer service.
- Maintaining the brand’s highest standards.
- Following company rules and procedures.
- Maintaining a good relationship between colleagues, managers and customers.
- Providing assistance and support.
- Completing store reports related to staff performance, store target achievement.
- Providing a climate for motivation.
-Greeting customers once they walk in the store.
-Assisting and advising customers within their purchase process.
-Good product and industry knowledge.
-Good sales performance and achievement record.
- Maintaining a good relationship between colleagues, managers and customers
-Offering high quality of customer service
-Following company rules and procedures
- Maintaining the brand’s highest standards
-Responsible for shipment receiving and stock transfer.
-Arranging the weekly staff schedule
-Responsible of major tasks given to staff and follow up on daily basis.
Completing store reports related to staff performance, store target achievement
And stock management (transfer in, transfer out, shipment receiving, stock count
And stock loss prevention)
-Obtained the star award of al Tayer group, January 2011