Ziad Abulfeilat, Country Contracts & Sales Admin Manager

Ziad Abulfeilat

Country Contracts & Sales Admin Manager

Saudi Business Machines

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Computer Engineering
Experience
21 years, 0 months

Share My Profile

Block User


Work Experience

Total years of experience :21 years, 0 months

Country Contracts & Sales Admin Manager at Saudi Business Machines
  • Saudi Arabia
  • January 2006 to April 2008

Reporting to CEO and managing a team of 5 persons having the full responsibilities of all tasks related to “Quote to Order Cycle” (Customers Quotation/terms & conditions of the company offerings, customers orders control, contracting and revenue allocation) with following responsibilities:- - Review of bids, proposals, and contracts to identify concerns/risks and ensure - Contracts Negotiations and Legal Review. - Ensure quick and timely processing of orders and contracts so that no billing delays occur due to contractual reasons. Ensure that the terms and conditions in sales contracts are not detrimental to SBM business health and interests. - Responsible on revenue growth on recurring business (SW renewals, HW maint renewals, warranty tracking) to ensure steady revenue. - Establishment of strategic alliances to meet market demand for new solutions offerings. - Management of Partner life cycle following agreement signature thru implementation. - proper qualification in line with company mission and business practices. - Internal Projects Audit. - Partial Business development.

Government Sector Client Manager at Saudi Business Machines
  • Saudi Arabia - Riyadh
  • January 2005 to January 2006

Government Sector Client (Marketing/Sales) Manager leading a team of account managers and client reps to promote the company products and services offerings for the government sector with following responsibilities-
*Leading team of Account managers and clients reps.
* Satisfy company sales and revenue objectives and goals.
* Responsible of selling all SBM/IBM offerings
* Developing and executing strategic sales plans.
* Responsible for managing and developing target customer relationships and demonstrate value at C executive levels.
* Improve clients' satisfaction.
* Closing large enterprises opportunities.
* Control expenses and maintain a reasonable profit margin.
* Ensuring sales growth yearly and protecting existing customer base.
* Create new named accounts and increase win back accounts.
* Advise on company Vision/Mission/Strategy
* Develop the team career plans and skills.
* Managing customer proposal responses.

Account Manager at Saudi Business Machines
  • Saudi Arabia - Riyadh
  • January 1998 to December 2004

Account manager responsible for company business with various government enterprise customers in Riyadh with following responsibilities-

* Account Planning & Coverage (Organization structure, opportunity identification, buying cycle, implementation, competition, issues )
* Client Relationship management at all organization levels (Executives, contracts, technical).
* Conveying the company broad offerings and differentiators.
* Proactively involve in strategic vision creation to planning to RFP/Bid creation
* Prepare complex technical and financial proposal ensuring compliance with tender requirements.
* Explore client's budgeting and finance knowledge to empower opportunities qualification.

Software Sales Specialist at Saudi Business Machines
  • Saudi Arabia - Riyadh
  • July 1996 to December 1997

* Selling IBM Software offerings for Groupware, document management, document imaging and kbowledge management

Sales Manager at Modern Scientific & Electronic Corp. (MOSECO)
  • Saudi Arabia - Riyadh
  • October 1989 to July 1996

Sales Manager/ Business Development manager of the computer division of the company specializing in document archiving systems and application development.

System Programmer at Autographics
  • Jordan
  • January 1989 to October 1989

VAX VMS System programmer and Autocad specialist.

Instructor at Sharif Naser Bin Jameel Communications College
  • Jordan
  • July 1987 to January 1989

Training Instructor in military college for computer & communications courses.

Education

Bachelor's degree, Computer Engineering
  • at King Saud University
  • December 1986

Gradutae of College of Computer Science and Information technology with first degree of honour.

Specialties & Skills

Government
Imaging
Warranty
Document Imaging
Complaint Management, Change Management and Configuration Management
Decision making & strong startup, turnaround and growth record,
Strong interpersonal and relationship skills.
Manage Customer satisfaction and loyalty.
Ability to present & demonstrate solutions and offerings.
Budgeting
Creative Problem Solving
Project management
Business/IT Gap analysis
Economics of the Gulf Region, IT Spendings, Industry Knowledge (Gov, Banking, Telco, Petroleum)
understanding of the technology industry (key trends in hardware, software, networking, services, st
Negotiation skills in complex agreements/enterprise contracts.
Account planning
Bids/Proposal Management
Office Tools
Enterprise Architecture, eBusiness, Middleware, Integration, solutions selling
• Understanding of the local Saudi market ICT players and major ongoing initiatives in the region.
• Proven track record selling ICT solutions in Public Sector of Saudi Arabia
knowledge of major business trends and executive management issues
Ability to develop and sustain executive-level relationships as well as internal organization rela
Leading individuals and teams as well as perform mentoring
Apply appropriate financial strategies to client.
Interviewing & Recruitement
IT and Communication technical backgroumd
Document Imaging, Archiving, workflow solutions

Languages

English
Expert
French
Beginner
Arabic
Expert

Memberships

Jorda Engineers Association
  • Member
  • January 1987