branch manager
Jordan Kuwaiti bank
Total years of experience :28 years, 3 Months
·Monitoring the quality of the total service provided while ensuring all internal controls are implemented so that work is completed with high standard of accuracy.
·Meeting and exceeding branch Profitability goals.
Marinating high standard of operations, service quality, administration as well as achieving financial targets.
.Maintaining key customer relationships while representing the bank within the wider community.
·Communicating, implementing and monitoring compliance with corporate standards and procedures.
·Managing risk issues within an acceptable guideline.
·Coordinate cross selling.
·Managing peer-to-peer relationships to ensure successful goal attainment.
·Networking with appropriate professionals.
.Provide leadership to plan, organize and direct activities and strategies for branch to assure operational and financial performance.
·Evaluate staff’s performance and identify their training needs.
·Conducting required administrative and financial reports to identify the financial needs of the branch while providing the appropriate products.
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Developing products and services to satisfy the expectations and demands of customers while working with staff and customers to achieve targets.
+ Looking After 8 Branches
+ evaluate credit request, prepare budgets and analyze trends in the marketplace.
+ Customers & Companies Care
+ Attracting New Customers to Region while operating in a fiercely competitive marketplace
·Delegate supervision of day-to-day operations to staff in the branch.
.Developing regional CIB strategy/budget/ calling plans for each customer segment in line with segment strategy and budget
.Monitoring regional sales levels and trends
.Ensuring proper services standards for CIB products and services
·Analyze credit data and financial statements of firms to determine the degree of risk involved in extending credit or lending money.
·Developing models of credit information to predict patterns and trends using specialist statistical software.
·Assessing the credit worthiness of client companies.
·Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.
8 months intensive accounting and credit courses.
84%