Office Assistant
Hotel Asliyya Grande
Total des années d'expérience :2 years, 6 Mois
• Managed all room bookings and handled guest interactions.
• Provided excellent customer service by attending, directing all enquiries for room and event bookings.
• Provided basic technical support for billing of invoices in Bars, Restaurant and Room bookings.
• Provided necessary arrangements for a smooth and pleasant stay of the guest.
• Checked and Maintained of all registers and records both in hard and soft copies as per SOP.
• Secured reception area and deposited belongings.
• Accurately handled cash transactions in line with professional standards.
• Kept flawless records of office activities by maintaining staff calendars and pre-booked events in absence of supervisor.
• Assigned staff and handled work schedule based on leave and work force availability.
• Oversaw daily office operations and equipment maintenance.