Process Specialist
B2B Trade
Total years of experience :4 years, 8 Months
Spearheading the engineering and enhancement of business processes.
Excelling in improving IT integration with clients' ERP systems.
Actively monitoring, identifying, and resolving business and technical issues.
Maintaining effective communication with clients, conducting frequent testing and error resolution.
Playing a key role in prioritizing tasks for developers, ensuring efficient project delivery.
Skills: Process Engineering, Process Improvement, IT Integration, Communication, Testing
Tools: Marketplace, B2B, SAP (MM, PM, PI), Clickhouse, SQL, JSON, Lens, XML, Microservices, Miro, Kaiten, Jira
Achievements:
1) Developed and delivered sets of test cases utilized for ongoing testing.
2) Conducted over 20 learning sessions for clients.
3) Contributed to the successful launch and expansion of the B2B Marketplace.
Orchestrated the management of an extensive RPA projects portfolio, involving technical specification development, project approval, allocation, and prioritization.
Led IT projects aimed at enhancing current business processes and elevating the quality of analytical reports.
Successfully coordinated project members, managed developers' teams, and collaborated with third-party contractors.
Skills: Project Management, Communication, Process Improvement, Process Engineering
Software: SAP: MM, FI, SD, LE; Cello: FIS, TMS, WMS; 1C; Sales Force; Samsung Intranet: GSCM, GSBN, MCS, etc.
Achievements:
1) Championed the release of more than 20 RPA projects.
2) Achieved a substantial reduction in time spent on routine tasks by 200 hours per month.
3) Implemented cost-saving measures, resulting in savings exceeding 1 million rubles per month.
Administered enterprise resource planning systems (SAP) with a focus on supply chain management.
Provided technical support, conducted system modifications testing, and addressed problems.
Automated supply chain management processes within SAP ERP, involving the creation and modification of business processes.
Actively participated in large-scale projects, both as a practitioner and manager.
Contributed as a project member in significant telecom market analysis and procurement strategy project for a large Russian bank.
Played a key role in the development and implementation of a transparent material procurement process based on SAP ERP for a major Russian mining company.
Engaged in market analysis, customer procurement structure assessment, presentation material creation, and client meetings.
Excelled in Excel data models preparation, technical specification development, and online/offline learning sessions for customers.